Senior Site Reliability Engineer

Full-time

Mastercard

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary
Senior Site Reliability Engineer
The Xborder team is looking for a Senior Site Reliability Engineer who can help us solve problems, implement automation, and leverage best practices.
· Are you a born problem solver who loves to figure out how something works?
· Are you a detail -oriented individual who enjoys complex problem solving?
· Do you love determining the correct actions required to fix a problem?
· Do you have a low tolerance for manual work and look to automate everything you can?
Overview
Business Operations is leading the Site Reliability Engineering (SRE) transformation at Mastercard through our tooling and by being an advocate for change & standards throughout the development, quality, release, and product organizations. We need team members with an appetite for change and pushing the boundaries of what can be done with automation. Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must.
The Senior Site Reliability Engineer (SRE) acts as the production readiness owner for the platform, ensuring that systems are designed, built, and operated with reliability, scalability, and performance at their core.
This role partners closely with engineering teams across the software lifecycle—from design and development to deployment and production—embedding SRE principles and operational excellence into every stage of delivery. The SRE ensures that key operational capabilities such as availability, capacity, performance, observability, self-healing, and deployment automation are proactively integrated into systems.
Key Responsibilities
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
• Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
• Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
• Practice sustainable incident response and blameless postmortems.
• Take a holistic approach to problem solving, by connecting the dots during a production event thru the various technology stack that makes up the platform, to optimize mean time to recover.
• Work with a global team spread across tech hubs in multiple geographies and time zones.
• Share knowledge and mentor junior resources.
All about you
• Bachelor’s degree in computer science, Information Technology, or a related technical field (e.g., Engineering, Physics, Mathematics), or equivalent practical experience.
• 6–10 years of hands-on experience in UNIX/Linux systems, scripting and automation, Oracle and SQL databases, DevOps practices, and CI/CD pipelines.
• Experience in one or more of the following is preferred: C, C++, Java, Python, Go, Perl or Ruby.
• Strong knowledge of operating systems, platforms, and infrastructure components.
• Knowledge of Artificial Intelligence Use cases and Implementation.
• Solid understanding of ITSM processes (Change and Problem Management).
• Experience with observability and monitoring tools such as Splunk and Dynatrace.
• Strong analytical, problem-solving, and planning skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Strong communication skills (both written and verbal).
• Proven ability to work independently with minimal supervision.
• Strong collaboration, relationship-building, and customer service skills. Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Apply

Vacancy posted 20 days ago

Similar jobs that could be interesting for youBased on the Senior Site Reliability Engineer in Mexico vacancy

Site Reliability Engineer II
...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Site Reliability Engineer II Who is Mastercard? At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits...
Suggested
Remote job
Full time
Worldwide
Mastercard
Mexico
6 days ago
Site Reliability Engineer
...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Site Reliability Engineer to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). SRE – Site Reliability Engineer We are currently...
Suggested
Work at office
Remote work
Monday to Friday
Flexible hours
Rotating shift
Day shift
NTT DATA, Inc.
Mexico
22 hours ago
Lead Site Reliability Engineer
...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Lead Site Reliability Engineer Overview: The role of Business Operations Organization is to be the production readiness steward for Mastercard...
Suggested
Full time
Worldwide
Shift work
Mastercard
Mexico
13 days ago
Lead Site Reliability Engineer
...Overview WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Lead Site Reliability Engineer We're building a Site Reliability Engineering center in Mexico City, and we're hiring a Manager-level Backend Engineer to own the reliability and...
Suggested
Internship
Local area
Capital One
Mexico
6 days ago
Business Operations Site Reliability Engineer
...services that help people, businesses and governments realize their greatest potential. Title and Summary Business Operations Site Reliability Engineer Overview: The role of Business Operations Organization is to be the production readiness steward for Mastercard...
Suggested
Full time
Worldwide
Shift work
Mastercard
Mexico
13 days ago
Director, Infrastructure & Site Reliability Engineering
...help people, businesses and governments realize their greatest potential. Title and Summary Director, Infrastructure & Site Reliability Engineering Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect...
Full time
Worldwide
Mastercard
Mexico
a month ago
Site Reliability Engineering Manager
...products and services that help people, businesses and governments realize their greatest potential. Title and Summary Site Reliability Engineering Manager The Xborder team is looking for a Site Reliability Engineering Manager who can help us solve problems,...
Full time
Worldwide
Shift work
Mastercard
Mexico
20 days ago
Senior Software Engineer - Full Stack
...Mexico City, Mex, Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Software Engineer - Full Stack Do you love building and pioneering in the... ...tools or other information available through this site. Capital One Financial is made up of several different...
Senior
Internship
Local area
Capital One
Mexico
a month ago
Senior Software Engineer
...governments realize their greatest potential. Title and Summary Senior Software Engineer Overview The CNPF Data & AI organization is looking... ...innovation—turning emerging technologies into secure, reliable, and reusable capabilities that create measurable business...
Senior
Full time
Worldwide
Mastercard
Mexico
8 days ago
Software Development Senior Specialist
Job Title: COBOL Unisys Developer Job Summary We are looking for an experienced COBOL Unisys Developer with 5+ years of experience to support and enhance legacy systems. The ideal candidate will be responsible for maintaining applications, troubleshooting issues,...
Senior
NTT DATA, Inc.
Mexico
8 days ago
Salesforce Senior Developer
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. Salesforce Technical Lead to join ...
Senior
NTT DATA, Inc.
Mexico
22 hours ago
Senior DevOps Engineer
...locally to NTT DATA offices or client sites. This ensures we can provide timely and... ...us. NTT Data is looking for a Senior DevOps Engineer with strong experience in infrastructure... ...monitoring, security, and application reliability. The candidate should be hands-on with...
Senior
Work at office
Remote work
Flexible hours
NTT DATA, Inc.
Mexico
21 days ago
Software Development Senior Specialist
...currently seeking a Software Development Senior Specialist to join our team in guadalajara... ...(MX). Job Description: Lex Support Engineer (JAVA and Linux) Role Overview: We... ...hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective...
Senior
Permanent employment
Work experience placement
Work at office
Remote work
Flexible hours
NTT DATA, Inc.
Mexico
15 days ago
Software Development Senior Specialist
...currently seeking a Software Development Senior Specialist to join our team in Guadalajara... ..., Mexico (MX). # L3 Production Support Engineer: Job Description Mandatory... ...hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective...
Senior
Work at office
Remote work
Flexible hours
NTT DATA, Inc.
Mexico
20 days ago
Software Development Senior Specialist
..., apply now. We are currently seeking a Software Development Senior Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico... ...possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored...
Senior
Work experience placement
Work at office
Remote work
Flexible hours
Shift work
NTT DATA, Inc.
Mexico
a month ago
Senior Director, Software Engineering
...(97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Director, Software Engineering Capital One is seeking an experienced software engineering... ...Engineering, to help us build and grow our Technology Site in Mexico City. Based in Mexico City, the Senior...
Senior
Local area
Shift work
Capital One
Mexico
a month ago
Principal / Senior Product Manager, Local Market & Growth (Latin America)
...access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.... ...Collaboration Work closely with Design, Engineering, Data, and Marketing to translate user insights... ...from time to time, information on other sites may be inaccurate or outdated. If in...
Senior
Remote job
Full time
Local area
OKX
Mexico
a month ago
Senior Manager, Software Engineering (People Leader)
...City, Mex, Mexico, Ciudad de Mexico, Ciudad de Mexico Senior Manager, Software Engineering (People Leader) Do you love building and pioneering in... ...tools or other information available through this site. Capital One Financial is made up of several different...
Senior
Internship
Local area
Capital One
Mexico
a month ago
Mobile systems developer
$6,000 per month
...Hire) The Role As a Mobile Systems Developer , you are the engine under the hood of our app experience. While our UX Engineer... ...performance, and hardware integrations that make our travel companion reliable in the real world. You will partner with our Tech Lead to build...
Contract work
Local area
GENTY recruitment
Mexico
more than 2 months ago
Director, Platform Engineering
...their greatest potential. Title and Summary Director, Platform Engineering Mastercard powers economies and empowers people in 200+... ...enabling self-service infrastructure delivery, and improving reliability, consistency, and velocity across cloud and on prem platforms...
Full time
Worldwide
Mastercard
Mexico
a month ago
Senior Commercial Director - Industrial Sector
...Collaborate with internal teams to align sales initiatives with overall business objectives. Prepare and present regular sales reports to senior management, including forecasts and performance metrics. Ensure customer satisfaction by addressing client needs and resolving...
Senior
Permanent employment
Local area
Mexico
a month ago
Sr. Manager Software Engineering (Individual Contributor)
...Ciudad de Mexico Sr. Manager Software Engineering (Individual Contributor) Do you love... ...emerging technologies. As a Capital One Senior Lead Software Engineer, you’ll have the opportunity... ...other information available through this site. Capital One Financial is made up of...
Senior
Local area
Capital One
Mexico
a month ago
Lead Software Engineer
...potential. Title and Summary Lead Software Engineer Overview The CNPF Data & AI... ...design and delivery of secure, scalable, and reliable agentic applications that can reason,... ...practical, high-impact solution • Keep senior stakeholders informed of progress, risks...
Full time
Temporary work
Worldwide
Mastercard
Mexico
8 days ago
University Programs, Recruiting Senior Manager
...Mexico, Ciudad de Mexico University Programs, Recruiting Senior Manager Overview: Our Talent Acquisition team is at... ...candidates. Look beyond direct applications and leverage search engines, career sites, recruiting events, and other innovative sourcing techniques...
Senior
Local area
Capital One
Mexico
more than 2 months ago
Tech Social & Blog Marketing, Senior Associate
...Mexico Tech Social & Blog Marketing, Senior Associate Capital One Mexico is looking... ...computing, data management, or software engineering At least 3 years of experience in... ...other information available through this site. Capital One Financial is made up of...
Senior
Local area
Capital One
Mexico
29 days ago
System Engineering - Azure
...now. We are currently seeking a System Engineering - Azure to join our team in Guadalajara,... ...document with pros and cons for senior management Vulnerability Assessment and... ...trusts, forest, domain tree structures, sites, DNS, GPOs, OU, FRS, DFSR. Good knowledge...
Work at office
Remote work
Work from home
Home office
Flexible hours
Night shift
Weekend work
NTT DATA, Inc.
Mexico
a month ago
Software Development Specialist
...currently seeking a Software Development Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX). SRE – Site Reliability Engineer We are currently seeking a Site Reliability Engineer to join our team in GDL, Jalisco (MX-JAL), Mexico (MX). Perform...
Work at office
Remote work
Monday to Friday
Flexible hours
Rotating shift
Day shift
NTT DATA, Inc.
Mexico
20 days ago
L3 Support Engineer (Python & MongoDB)
...We are currently seeking a L3 Support Engineer (Python & MongoDB) to join our team in Guadalajara... ...and operations teams to ensure system reliability and performance. Key... ...hire locally to NTT DATA offices or client sites. This ensures we can provide timely and...
Work at office
Remote work
Flexible hours
NTT DATA, Inc.
Mexico
20 days ago
Software Development Specialist
...part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or...
Work at office
Remote work
Flexible hours
NTT DATA, Inc.
Mexico
3 days ago
Senior Director, Product Management
...Mexico, Ciudad de Mexico Senior Director, Product Management... ...innovation with the relentless reliability required of a global financial... ...bridge between Mexico-based engineering hubs and US-based business leadership... ...available through this site. Capital One Financial...
Senior
Local area
Shift work
Capital One
Mexico
29 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Site Reliability Engineer. Be the first to apply!