Sales Account Executive
Rat Incorporated
Job DescriptionJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are seeking a highly motivated and energetic inside Sales Account Executive to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting sales reports, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals. This position encompasses customer service and sales. The position also requires full product, sales and order entry process knowledge, as well as industry knowledge, product awareness, and an ability to sell the brand. The role must also be able to handle all customer types (construction, special event, seasonal, long term) as well as interact professionally with all the team personality types.Responsibilities Total Customer Care: Maintain a positive and professional attitude toward customers, provide customer support, and ensure customer satisfaction.Product knowledge and pricing be able to offer all available products to customer so they can make an informed decision about their rental and or service selection.Complete understanding of the entire customer service process including notes, order entry, complaint handling, inventory availability, service issues, and accounts receivable topicsBe ready and able to answer inbound telephone calls and redirect to appropriate department if necessary.Develop rapport and build relationships with existing and potential customersMeet or exceed designated sales targetsCreate and implement an effective sales strategyDocument all leads, sales, and customer interactions in customer relationship management (CRM) programTechnology Knowledge: be able to work with all software the company uses to manage and maintain customers and remain proficient in CRM, as well and order entry in dispatching software. Use best practices in negotiation and sales techniques to close salesGenerate leads by finding potential new sales opportunities.Perform other duties assigned.QualificationsHigh school diploma/GED required, Bachelor’s degree preferredAbility to work overtime, Weekends, and Holidays - as requested and needed.weekends and overtime required during busy season (may-September). 5+ years experience in customer service5+ years experience in sales Excellent negotiation and customer service skillsStrong written and verbal communication skillsA positive attitude and ability to be persistentDrug-Free, must pass a drug test if/when requested
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