e-Commerce Associate

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! Goodwill Southern California is hiring an E-Commerce Production Associate to join our incredibly entrepreneurial team. You will be part of a growing e-commerce team that is focused on growing direct-to-consumer sales, improving the web shopping experience and updating web content for effective merchandising. This role offers an excellent opportunity to gain exposure to all aspects of e-commerce in an entry level position. The Production Associate should be highly organized and comfortable with data entry and excel. Candidates should have a passion for Goodwill’s mission, excellent communication skills, and strong attention to detail. What you’ll do: Sorting & Inventory Intake Receive, sort, label, and scan incoming merchandise and donations. Load and unload trucks and support material handling as needed. Quality Control & Product Evaluation Inspect merchandise to assess quality and sale readiness. Use systems (e.g., NOS) to complete product check-in and quality control. Research items to determine product details, value, and appropriate titles. Operate testing tools or equipment as needed (e.g., for jewelry or specialty items). Listing & Product Preparation Photograph merchandise and create accurate product descriptions. List items for sale in accordance with established standards. Production & Performance Meet or exceed daily processing and production goals. Maintain accurate production logs and records. Safety & Compliance Follow all safety guidelines and product flow processes. Maintain a clean, organized, and safe work environment. What you bring: High school diploma or general education degree (GED) required. 1 year of experience in retail, warehouse, production, or a related environment preferred. Experience handling merchandise, sorting, or working with inventory is a plus. Basic computer skills and ability to learn inventory and listing systems. Ability to follow processes, meet production goals, and maintain accuracy. Strong attention to detail, organization, and willingness to learn. Shift flexibility and overtime when needed. Ability to handle confidential information. Background and drug screen required. Why You’ll Love It Here: Opportunity to grow within Goodwill’s retail leadership pathway. Supportive, mission-driven culture focused on developing people and strengthening communities. Work in a dynamic environment where teamwork, service, and purpose come together. What's in it for you: Hourly Rate: $18.47 Discount at Goodwill Socal retail locations Goodwill Perks: Discounts on dining, retail, theme parks and movies Employee Assistance Program: Mental and physical wellness, financial and legal resources and career and education partners Full-time Positions are eligible for: Medical, dental, vision insurance Flexible Spending Account - FSA Life insurance403(b) retirement plan Paid time off (PTO) Tuition Reimbursement Join our mission to transform lives through the power of work — while growing your career with a purpose-driven retail organization making a lasting impact in Southern California communities. #LI:DNI Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here: Goodwill gives preferential consideration to persons with barriers to employment. Persons with disabilities are encouraged to apply. Equal Employment Opportunity Goodwill is committed to a policy of equal employment opportunity for applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law. Nondiscrimination on the Basis of Disabilities In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability. Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination. We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant. It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.