Senior Technical Program Manager

Senior Technical Program Manager

InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers. With operations across several countries, our network of intelligent lockers provides customers with a fast, convenient, and secure delivery option. InPost Group is a publicly traded company, with a market capitalization of about $5 billion as of March 2023. With over 10,000 people worldwide, InPost Group is one of the largest out of home delivery providers in Europe, committed to providing sustainable and efficient delivery solutions to meet the evolving needs of customers in today's rapidly changing landscape.

We are a team that builds the best FMCG e-commerce in Poland. We already have over 300,000 products in our offer, we work with over 300 sellers, and our mobile application has already been downloaded by almost 1.5 million users in Poland. Due to the fact that our product consists of many elements that must work together efficiently and be managed effectively, we are looking for experienced consumer-focused (Web / Mobile App products) engineering leaders to join us in that journey - heavily influence our future platform build, improve processes and help us deliver best customer experience in the market across all types of devices.

Job Description

At InPost Technology, we are building and scaling complex, technology-driven platforms that power logistics at scale. As a Technical Program Manager, you will own and deliver cross-team, end-to-end technology programs with real business impact.

You will operate autonomously across multiple teams and domains, connecting strategy to execution, managing dependencies, and ensuring delivery translates into measurable outcomes.

This is a hands-on, senior individual contributor role with high ownership and visibility.

What you will do

• Own and deliver complex, multi-team technology programs from planning through launch
• Build end-to-end program plans: goals, milestones, value slicing, roadmaps, and critical paths
• Coordinate cross-team dependencies, risks, and integration boundaries proactively
• Translate business and technical goals into clear scope and measurable outcomes
• Define and track program KPIs, ensuring delivery drives business value
• Lead RAID reviews, readiness checks, and rollout reviews
• Coordinate non-functional requirements (SLA/SLO, security, operability)
• Systematize AI usage in program execution (scenario generation, readiness testing, metrics validation, reporting)
• Drive governance mechanisms such as steering committees and decision reviews
• Communicate clearly with engineering, product, design, operations, and senior leadership
• Mentor Associate TPMs and contribute to team standards and playbooks
• Use AI tooling to automate program management tasks (status reporting, risk monitoring) and coach teams on effective AI adoption

Qualifications

• 5+ years of professional experience in technology program management
• 4+ years delivering complex, multi-domain programs with measurable business impact
• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field
• Working knowledge of MS Office, Atlassian Jira/Confluence
• Basics of SQL/PostgreSQL and at least one programming language
• Familiarity with REST/SOAP web services, security fundamentals (VPN/SSL), and MongoDB
• Strong command of Agile, Kanban, Lean, and Six Sigma methodologies
• Proven ability to develop and own initiative roadmaps, delivery plans, and risk registers
• Strong analytical and problem-solving skills, with experience using data analysis tools
• Proven ability to influence cross-functional teams and senior stakeholders
• Fluent English and Polish

Nice to have:

• Experience managing third-party vendors or consultants
• People leadership or mentoring experience
• Master's degree in Engineering Management, Business, or related field
• PMP, SAFe/Agile, ITIL, Six Sigma Black Belt, or equivalent certification

Additional Information

Why Join InPost?

• Opportunity to work in a diverse, international, and cross-functional environment, along with leading experts.
• You work and learn from a senior leader and their leadership team, expanding your experience and exposure in the e-commerce and logistics industries.
• InPost is a growing company that offers its people an increasing number of opportunities in several locations in Europe.
• Fulfilling careers with a range of benefits for people and investing in providing training opportunities for their development.
• You will feel a part of the InPost community that makes an impact on sustainability, convenient deliveries, and the circular economy every day.
• Excellent working environment and flexible hours
• We offer B2B type of contract