Program Manager, Hospital Planning and Operations

Program Manager, Hospital Planning And OperationsDell Medical School is seeking a Program ManagerThe Program Manager leads the planning, execution, and oversight of strategic, cross-functional programs that support the healthcare system's mission and operational goals. This role is responsible for managing multiple related projects, ensuring they align with organizational priorities and deliver measurable outcomes. The Program Manager reports to a Director or Senior Director and works closely with project managers, clinical and administrative leaders, finance, IT, and external partners. The Program Manager ensures that programs are delivered on time, within scope and budget, and in compliance with applicable regulations and internal policies.ResponsibilitiesDevelops and maintains comprehensive program plans aligned with strategic goals.Defines program scope, deliverables, milestones, and success metrics.Coordinates cross-functional teams to ensure timely execution.Tracks progress and adjusts plans as needed.Ensures alignment with organizational priorities and leadership expectations.Manages Stakeholder Engagement, Communication, and ReportingBuilds and maintains strong relationships with internal and external stakeholders.Develops and implements communication strategies tailored to specific audiences.Facilitates regular status meetings and provides timely, transparent updates.Prepares and delivers reports, dashboards, and presentations to communicate program status, risks, and outcomes.Ensures alignment and transparency across a program participants.Oversees Budget and Resource AllocationDevelops and manages program budgets in collaboration with finance.Monitors expenditures and ensures cost-effectiveness.Coordinates resource allocation across projects and departments.Identifies funding needs and opportunities.Prepares financial reports and justifications for leadership.Ensures Program Compliance and Risk ManagementIdentifies and mitigates program risks and issues.Ensures compliance with regulatory and organizational policies.Maintains documentation and audit readiness.Conducts program evaluations and implements improvements.Develops contingency plans for critical risks.Supports Organizational Strategy and InnovationAligns programs with long-term strategic initiatives.Identifies opportunities for innovation and process improvement.Leads change management efforts related to program implementation.Benchmarks best practices and integrates them into programs.Contributes to strategic planning and decision-making.Marginal or Periodic Functions:Participates in organizational committees or task forces as assignedPrepares presentations for executive leadership or board meetingsConducts post-program reviews and lessons-learned sessionsSupports grant writing or funding proposal developmentMentors junior staff or interns on program management practicesKnowledge/Skills/AbilitiesOrganizational AgilityNavigates complex organizational structures and informal networks to get things done.Builds coalitions across departments.Anticipates resistance and plans accordingly.Gains support through influence rather than authority.PlanningScopes tasks and projects effectively, sets goals, and develops realistic timelines.Aligns resources with priorities.Adjusts plans based on changing conditions.Tracks milestones and deliverables.Dealing with AmbiguityOperates in uncertain or rapidly changing environments comfortably.Makes decisions with incomplete information.Maintains focus during uncertainty.Encourages flexibility in others.Drive for ResultsDemonstrates a strong track record of meeting goals and delivering high-quality outcomes.Tracks performance metrics.Holds self and others accountable.Celebrates milestones and achievements.Interpersonal SavvyBuilds effective relationships with a range of people.Listens actively and empatheticallyResolves conflicts diplomaticallyBuilds trust across different teamsEducation & ExperienceMinimum Qualifications:Requires a Bachelor's Degree in Business Administration, Healthcare Administration, Public Health, or a related field with at least 5 year(s) of experience in program or project management, preferably in a healthcare or complex organizational settingRelevant education and experience may be substituted as appropriatePreferred Qualifications:Master's Degree in Business Administration (MBA), Public Administration (MPA), or a related field with at least 7 year(s) of experience in managing cross-functional programs in healthcare or the public sectorExperience with Lean, Six Sigma, or other process improvement methodologiesLicenses, Registrations or CertificationsRequired:NonePreferred:NoneSalary Range$88,497+ depending on qualificationsWorking Environment/EquipmentStandard office equipmentRepetitive use of a keyboardMay be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or othersRequired MaterialsResume/CV3 work references with their contact information; at least one reference should be from a supervisorLetter of interest