Community Health Worker

Community Health WorkerFounded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health’s mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.Our ValuesWe are committed to providing the highest quality care and services to our island community.We believe that respect is the foundation of our interpersonal relationships.We maintain empathy and kindness, treating everyone as ohana.We are creative and flexible in meeting community needs.We will help empower others to reach their highest potential.We are accountable to the community we serve and to each other.Waikiki Health is seeking a full-time Community Health Worker.Pay rate for this role is $22.00 per hourSchedule: Monday – Friday, 40-hours work weekBenefitsHealth insurance (Employee only) 100% premium paid once eligible.13 Paid holidaysParking included403(b) Retirement Plan Participation effective within 4 weeks of employmentMatching is offered once eligible with a 3-year vesting periodPerksHOLO Bus Pass benefitsBIKI bike rental benefitsCompany ShirtSummary of position: The Community Health Worker (CHW) position aims to improve outcomes for high-need, high-cost individuals by reducing avoidable emergency department reliance, supporting the quadruple aim of better care, lower costs, and enhanced experiences. Responsibilities include patient intakes, education, counseling, and population-based management within clinic protocols.Qualifications and abilitiesPreferred Education: Completed Medical Assistant, Community Health Worker, or Health Educator program.Preferred Experience: Three years of clinical work in an outpatient setting.Mobility: Possess a valid driver’s license and reliable personal transportation.Interpersonal Skills: Able to communicate effectively with patients, staff, and community members.Technical Skills: Proficient with Windows-based programs, confident in typing, internet browsing, and email navigation, and demonstrated ability to master new software platforms rapidly.BCLS: Valid Basic Cardiac Life Support certification, renewed biannually.OSHA: Completed Occupational Safety and Health Administration safety training.General Duties include but are not limited toPatient-Centered Care Coordination: Develop and implement tailored care plans and SMART goals for high-utilizer patient populations to reduce health disparities, improve outcomes, and decrease unnecessary ER/hospital visits.SDOH Assessment & Resource Navigation: Administer the PRAPARE screening tool to identify Social Determinants of Health (SDOH) needs, and actively connect patients to community resources, referrals, and program incentives (e.g., transit passes, hygiene kits, cell phones).Transitional Care Management: Ensure continuity of care by monitoring recently discharged patients and proactively scheduling follow-up appointments within 7 days of their ER or hospital release.Cross-Functional Collaboration: Partner closely with healthcare providers, data analysts, insurers, and community agencies; manage cohort lists and present updates regularly at interdisciplinary Team (IDT) meetings.Accurate EMR & Grant Documentation: Document encounters and vital clinical statistics in the Electronic medical Record (EMR) within 24 hours to 72 hours and maintain SharePoint databases to generate required monthly and quarterly grant reports.Other duties as assignedWaikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, Hep B (optional).