Onsite IT Support Analyst I
LayerCake Technologies
LayerCake Technologies is seeking a Client Support Analyst I in the Greater Atlanta Area. This role involves providing technical support at client locations and via phone, ensuring ticket queues are managed efficiently, and meeting service level agreements (SLAs). The ideal candidate should maintain high customer satisfaction and document daily activities in the ticketing system. They will work 100% onsite and need familiarity with various technical proficiencies including ticketing software and basic networking. #J-18808-Ljbffr LayerCake Technologies
Vacancy posted 2 days ago
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