Automotive Service Advisor - Marietta, Ohio, United States
Victory Automotive Group
Automotive Service Advisor The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended. The ideal candidate has a high school diploma or GED, may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record. They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnosis of any problems Follows up on status of repairs to ensure vehicle is ready when promised, informs customer in advance when car can’t be ready at the promised time, and obtains authorization from customers when repair estimates are revised Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that all completed repairs have gone through quality control and/or a road test Maintains current knowledge of vehicle operation, warranties, campaigns, and other service information, such as state lemon laws and Technical Service Bulletins (TSB) Ensures all service level targets are met or exceeded Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, trainings, and educational classes as required Performs other duties as assigned Requirements High school diploma or GED One year of dealer-level or large facility experience preferred Valid and unrestricted driver's license and clean driving record Professional and dependable Safety and customer service oriented Basic computer and internet skills Outstanding communication skills Professional appearance and work ethic Ability to read and comprehend instructions Able to bend, kneel, squat, stand, and lift heavy objects as needed Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. #J-18808-Ljbffr
- ...Representative Company Description Victory Automotive Group is family owned and operated... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customer’s wants and...AutomotiveWork at office
$16 - $22 per hour
...Person Company Description Victory Automotive Group is family owned and operated... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customers’ wants and...AutomotiveFull time- Back Summer Customer Service Representative - Float - Marietta #53-9156 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This... ...Retail Services All Locations Marietta, Ohio, United States Parkersburg, West Virginia, United States Vienna, West...SuggestedFull timePart timeSummer workWork at officeFlexible hours
$24.86 per hour
...District 10 HQ 338 Muskingum Drive Marietta 45750 Primary Location: United States of America - OHIO - Washington County - Marietta... ...: OCSEA Primary Job Skill: Automotive What You Will Do: You... ...preventative maintenance and service on cars, trucks, and equipment...AutomotiveFull timePart timeTraineeship$11 - $17 per hour
...5538 Address 100 NORTH 7TH STREET, MARIETTA, Ohio, 45750, United States Location Marietta, Ohio Brand Speedway... ...provide excellent customer service to our customers every time they visit... ...state of residence while maintaining automotive liability insurance during course of...AutomotiveHourly payFull timeTraineeshipImmediate start- ...Hometown Motorsports – Marietta, OH (serving Marietta, Ohio and Parkersburg,... ...-Performance Service Department |... ...Valley and Tri-State region. We represent... ...service advisors and technicians... ...in powersports, automotive, marine, or equipment... ...Employee discounts on units, parts, and...Automotive
- ...Job Description Job Description: Automotive Service Advisor The Service Advisor is the center of communication... ...other service information, such as state lemon laws and Technical Service... ...997 with over 50 locations across the United States. We provide the best...Automotive
- ...Technician Company Description Victory Automotive Group is family owned and operated... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customers' wants and...Automotive
- ...Job Locations US-OH-Marietta ID 2026-18582 Category... ...to comply with federal and state regulations, as determined by... ...condition-based monitoring services. Our work is critical to... ...pharmaceutical, aerospace and automotive industries. Acuren employs...AutomotiveFull time
- ...Description Job Description Large Volume Dealer in Southeast Ohio Area looking for the right individual to take us to the next level! There are very few Service Manager jobs in the United States that offer this level of performance and income opportunity! This...AutomotiveLocal areaRelocation
$11 - $17 per hour
...Retail Service Specialist Compensation Pay Range: $11.00 - $17.00 The actual hourly... ...experience, preferably in auto parts Automotive systems and repair knowledge ASE... ...another protected status as defined by local, state, or federal law, as applicable....AutomotiveHourly payMinimum wageLocal areaFlexible hoursShift workNight shift- ...Lot Porter Company Description Victory Automotive Group is family owned and operated... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customer’s wants and...Automotive
- ...Tires & Brakes at Discount Prices - Automotive Mechanics NTB is proud to join... ...Mechanics to join Team Mavis at one of our state-of-the-art automotive service, repair, and tire sales centers in... ...and automotive repair chains in the United States. About the Position of...AutomotiveWeekly payFull timeImmediate start
- ...Express Lube Technician Victory Automotive Group is family owned and operated since... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customer's wants and...Automotive
- ...Job Description: Automotive Service Technician The Automotive Service Technician services and repairs vehicles following all established... ...and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees,...AutomotiveWork experience placement
- ...Representative Company Description Victory Automotive Group is family owned and operated... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...is to improve our dealerships and services to satisfy our customer’s wants and needs...AutomotiveWork at office
$150k
...Description The Fastest Growing Dealer Group in Ohio & West Virginia wants you We strive... ...keep delivering the same award-winning service and value that our community has come to... ...or expression, or any other characteristic protected by federal, state or local laws....AutomotiveLocal areaFlexible hoursWeekend work$45 per hour
...delivering the same award-winning service and value that our community... ...maintain, and repair vehicle automotive systems including engine,... ...Communicate directly with the Service Advisor so that customers are... ...other characteristic protected by federal, state or local laws.AutomotivePrice workLocal areaRelocation package- ...Victory Automotive Group Dealership Accounting Clerk Victory Automotive Group is family... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customers' wants and...AutomotiveWork at officeLocal area
- ...to keep delivering the same award-winning service and value that our community has come to... ...move to the next level and be a service advisor would be a plus Valid driver’s license... ...or expression, or any other characteristic protected by federal, state or local laws....AutomotiveLocal areaImmediate start
- ...Manager Company Description Victory Automotive Group is family owned and operated since... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...commitment is to improve our dealerships and services to satisfy our customer’s wants and...Automotive
$12.2 - $13.21 per hour
...disability or any other federal, state or local protected class.... ...business and achieve our sales and service objectives. The role has good... ...of store systems, basic automotive system knowledge and basic... ...multiply, and divide in all units of measure, using whole numbers...AutomotiveHourly payFull timePart timeLocal areaShift workWeekend workAfternoon shift- ...the frontline of WOW! Customer Service, ensuring that customers find... ...and solutions for their automotive needs. Store employees maintain... ...Employment Act. As permitted by state or local law, AutoZone may... ...time Locations 121 PIKE ST, Marietta, OH, 45750, US Pay Basis...AutomotiveHourly payFull timeTemporary workPart timeLocal areaFlexible hoursNight shiftDay shift
$40k - $80k
...equipment systems. Inspect, service, repair, replace, adjust, and... ...and systems. Service automotive electrical systems, including... .... Work Authorization: ~ United States (Required) Education:... .... Army: Army Recruiting Ohio is a small portion of a larger...AutomotiveFull timePart timeRemote work$280k - $320k
...collectors, museums, and manufacturers inthe automotive world. We are seeking... ...dispatcher Top-of-the-line equipment built & serviced in-house Always know how much each... ...in-house, so you'll be driving the most state-of-the-artenclosed car carriers on the road...Automotive- ...Job Description A GM Master Technician is a highly skilled automotive professional who specializes in diagnosing, repairing, and maintaining... ...experience, and is often a career milestone in GM’s Certified Service Technician path. Role Overview GM Master Technicians are...Automotive
- Automotive Auto Group in the Mid Ohio Valley that strives to conduct our business as a well-respected organization... ...delivering the same award-winning service and value that our community has... ...characteristic protected by federal, state or local laws. Office Manager responsible...AutomotiveFor contractorsWork at officeLocal area
- ...Job Title Automotive Auto Group in the Mid Ohio Valley that strives to conduct our business as a well-respected... ...delivering the same award-winning service and value that our community has... ...characteristic protected by federal, state or local laws. Responsible for managing...AutomotiveLocal area
- ...Job Description Job Description: Automotive Detailer Company Description Victory Automotive... ...1997 with over 50 locations across the United States. We provide the best opportunities for... ...is to improve our dealerships and services to satisfy our customers’ wants and needs...Automotive
$16.59 - $24.86 per hour
...inspections, acting as brand ambassadors for Cox Automotive, and actively engaging dealers to grow... ...in Manheim's mobile inspection services. This role requires the ability to... ...currently be authorized to work in the United States for any employer without current or future...AutomotiveHourly pay
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