Night Auditor | Hyatt House The Wharf

We are hiring a Night Auditor! We are looking for people that have a passion to serve others. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7, so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision, so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non‑traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also ensures the guest a stay that is safe by monitoring abnormal activity inside and outside of the hotel and any weather issues that could become threatening to our resting guests. If you enjoy working semi‑independently and have a winning personality and high sense of responsibility, this role is perfect for you. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Role Responsibilities Process credit card transactions and other (restaurant, events, lounge) for the day Handle phone system, transferring calls, reservations, etc. Verify, balance and review hotel room availability Perform check‑in and check‑out procedures Administer guest payment policies and look for errors from the day shifts Prepare folios for the morning departing guests Maintain overall lobby appearance and assist with AM breakfast set up if needed Be versed in all hotel emergency procedures Benefits We offer competitive wages. Full‑time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, short‑term and long‑term disability options, 401(k) options, tuition assistance, discounted room rates at Concord‑managed hotels, plus training & development and career advancement opportunities. Pay range: $21.00–$25.20 per hour. Why Concord Our culture is based on our five cornerstones: Quality, Integrity, Community, Profitability, and Fun. It is important to us to provide a great work environment for our associates and we strive to hire the best associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. You will have many fun moments on property and feel supported in your development. We are a proud EEO employer M/F/D/V. We maintain a drug‑free workplace. #J-18808-Ljbffr