Quick Lane Service Advisor

Service AdvisorThis position is a daytime position Tuesday through Saturday, from 7:00 a.m. till 4:00 p.m.At Chalmers Ford, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Don Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.ResponsibilitiesThe Service Advisor is responsible for providing excellent customer service keeping in mind that our customer's perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.What We Offer401(K) savings planPaid HolidaysPaid Time OffHealth, Dental and Vision insuranceBasic Life InsuranceDiscounted Vehicle PurchasesCHALMERS FORD IS A DRUG-FREE WORKPLACERequirementsQualificationsMust be able to pass a drug screen.Current valid New Mexico Driver's LicenseCommunication skills – communicates effectively with othersTime management – managing one's own time and time of othersTyping – ability to type efficiently in order to enter repair ordersMathematics – calculating service costs and counting changeBasic computer skillsJob RequirementsMinimum 2+ Years experience as a Service Advisor/Service ConsultantProven record of achieving exceptional Customer SatisfactionAbove average energy levelA desire for a long term career with a growing organizationPersonal and professional integrityReynolds and Reynolds POWER computer experience a plus