(USA) Member Specialist PT - FLEX (1)

Responsibilities Provide member service, maintain checkout area, resolve member issues and concerns, promote Sam's Club products and services. Guide members on self‑service technology and process purchases, payments, returns, refunds, and exchanges per company policies. Follow safety standards, conduct safety sweeps, and properly handle merchandise. Maintain entrance and exit areas, acknowledging members, verifying membership cards, coordinating transportation of items, and ensuring a safe shopping environment. Assist with securing Sam's Club assets by observing potential criminal activity and reporting per policies. Maintain paperwork, logs, documentation, execute emergency response procedures, and comply with security and safety practices. Train and coach Member Frontline Services associates on processes, technology, and new program rollouts. Identify shrink and damages, and comply with ethics and integrity policies using the Open Door Policy. Prioritize assignments, collaborate with managers and partners, communicate progress, recommend improvements, and adapt to change. Support teamwork, develop and mentor others, uphold integrity, and focus on customer and member satisfaction. Minimum Qualifications Retail experience including operating front end equipment (e.g., cash register). Experience working with mobile retail applications. Preferred Qualifications None listed. Benefits Health benefits: medical, vision and dental coverage. Financial benefits: 401(k), stock purchase, company‑paid life insurance. Paid time off benefits: PTO, parental leave, family care leave, bereavement, jury duty, voting. Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement. Live Better U education program covering tuition, books, and fees for eligible associates. The hourly wage range for this position is $17.00 to $25.00 per hour. Premiums up to $3.00 per hour may apply. Primary Location 20424 KATY FWY, KATY, TX 77449-7636, United States of America Drug‑Free Workplace Policy Walmart and Sam's Club maintain a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. #J-18808-Ljbffr Walmart