Remote Federal Programs Lead, Contact Center
MAXIMUS
Maximus is seeking a Sr. Manager to lead federal contact center programs, ensuring KPIs, schedules, staffing, and deliverables while maintaining Government relationships. This is a fully remote role contingent on contract award and ability to pass a federal background check.
Responsibilities include directing cross-functional teams, managing high-value initiatives, and ensuring performance across multilingual omnichannel channels, with emphasis on security compliance and scalable operations.
#J-18808-LjbffrVacancy posted 5 hours ago
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