Hydraulic Hose Service and Sales Technician

PIRTEK Technician Position

PIRTEK is proud to be the nation's leading provider for on-site hydraulic and industrial hose assembly and replacement. Our success is driven by a team of dedicated franchise partners and team members who are guided by our core values:

• People We foster an environment of mutual trust and respect.
• Integrity We conduct ourselves with fairness and integrity.
• Real We are authentic and transparent with stakeholders.
• Teamwork We believe collaboration and teamwork drives great results.
• Excellence We strive for excellence and provide the best service to our customers.
• Kaizen We continuously improve in every way.

PIRTEK operates brick-and-mortar service centers and purpose-built mobile service units, which boast a 1-hour ETA for on-site emergency hose services, available 24/7/365, setting us above the competition.

Who We're Looking For

We are looking for highly driven and self-sufficient individuals with excellent communication and customer service skills. Our most successful Technicians:

• Are natural problem solvers
• Are mechanically inclined
• Enjoy working with their hands
• Show passion and perseverance through their work

Hydraulic and industrial hose experience is NOT required! Each Hydraulic Hose Service & Sales Technician is provided training on industry knowledge, PIRTEK processes, safety standards, and how to operate your purpose-built mobile service unit. PIRTEK also provides ongoing support through a 24/7 hotline for Technicians to ask technical questions.

Job Description

Responsibilities

Adhere to all industry and PIRTEK safety standards

Carry out service calls & sales visits in your local area

Identify faulty hoses and/ or hose assemblies to service the customers' needs

Remove worn or broken hoses before fabricating and installing the new replacement

Ensure oil spills/ environmental contaminants, due to hose failure and/ or repair, are cleaned or contained to the customer's satisfaction (as well as federal, state, and local regulations)

Input service details into the online database to create accurate invoices

Develop relationships with new and existing customers

Maintain mobile service unit, tools, and equipment

Ensure customer satisfaction by resolving issues on-site and conducting frequent follow-up visits

Participate in the rotating On-Call schedule (with increased incentive pay)

Perform other related duties as assigned

Work Environment

You will be operating out of a PIRTEK Service & Supply Center in a purpose-built mobile service unit a workshop-van that is outfitted with all the tools and machinery needed to successfully service your local area.

• Territory-based service areas
• Service locations may differ in terrain, noise level, temperature, common amenities available, etc.
• Oil, grease, lubricant, and other "messy" substances are frequently used
• You may be required to travel for training initiatives, at no cost to you

Skills & Abilities Needed

Sit, stand, kneel, bend, and/or stoop from moderate to extended periods

Safely use ladders, step-ups, stairs, etc.

Mechanically inclined consistent use of hand tools & specialized equipment is required

Good communication skills (verbal and written)

Ability to navigate through customer objections to identify needs and execute sales

Self-motivated & positive attitude through difficult jobs

Able to work individually and as a team

Lift up to 50 pounds

Can safely & lawfully drive a large work van

Qualifications

High School diploma or GED

Driver's License with clean driving record

Experience in industrial development & construction, automobile/ marine/ field mechanics, or a related industry is a plus

Ability to pass a background check

Compensation: $22.00 - $25.00 per hour

Be part of one of the fastest-growing franchises in the U.S. while keeping America's essential industries operating.

PIRTEK is committed to providing world-class service while helping others in the organization succeed. We embrace change and innovation, and strive to be giving participants in the communities we serve. Above all, PIRTEK values integrity as we hold ourselves fully and personally accountable in all our dealings.

We provide our customers with the fastest hydraulic and industrial hose maintenance and replacement services through on-site mobile and retail PIRTEK Service & Supply centers throughout the United States.

Whether you're just starting or looking to advance your career, you'll find a supportive culture with teams characterized by honesty and integrity. As a Mobile Sales and Service Technician, you will be helping a small business owner grow their local business and enjoy a career where no two days are the same. You will also be provided a company vehicle to use while commuting to and from work.

PIRTEK franchises are locally owned and operated by people interested in your success. Many Mobile Sales and Service Technicians go on to become Operation Managers, Business Managers, and even Franchise Owners themselves.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PIRTEK Corporate.