VIP Services Representative - MGM National Harbor
$20 per hourMGM Resorts International
National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. JOB Make every call feel like a VIP experience. As a VIP Services Representative at MGM National Harbor, you’ll be the voice behind unforgettable guest moments—turning exclusive offers into seamless, personalized stays that keep our most valued players coming back for more.
DAY-TO-DAY
Answer incoming calls from guests responding to casino offers, VIP invitations, and gaming promotions Deliver a white-glove booking experience by handling hotel, dining, entertainment, and event reservations Assist with modifying, canceling, and enhancing reservations while ensuring accuracy across multiple systems Evaluate guest gaming activity to determine eligibility for complimentary offers and services Settle accounts and apply comps in line with established guidelines Anticipate guest needs and identify opportunities to upsell and cross-sell amenities and MGM Rewards benefits Collaborate across departments to resolve guest concerns and elevate the overall experience Maintain detailed, accurate guest records while multitasking in a fast-paced environment Partner with leadership and quality coaches to continuously improve performanceIDEAL CANDIDATE
High School Diploma or a GED 2+ years of experience in VIP services, call center, hospitality, concierge, or front deskPERKS & BENEFITS
Health & Income Protection benefits (for eligible employees) Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more. Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the communityPAY RATE
Pay Rate: The rate for this role is: $20.00 This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements. Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership. Are you ready to JOIN THE SHOW ? Apply today! #J-18808-Ljbffr MGM Resorts InternationalVacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the VIP Services Representative - MGM National Harbor in Oxon Hill, MD vacancy
$16 per hour
...National Harbor, Maryland The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like... .... Provide a high level of service when engaging with guests, using... ...this role is: $16.00 This rate represents a good faith estimate of the wage...SuggestedMinimum wageShift workMGM Resorts International
Oxon Hill, MD2 days ago$16 - $20 per hour
...Sales Associate, National Harbor Lafayette 148's Outlet Stores sell post-season merchandise... ...experience. The Lafayette 148 Sales Associate represents the brand image and is responsible for... ...categories Inform clients on brand services to ensure they can enjoy all Lafayette...SuggestedHourly payWork at officeFlexible hoursWeekend workAfternoon shift$16.5 - $17 per hour
...Retail Sales Associate, Full Time - National Harbor Full time 6800 Oxon Hill Road, Suite 530-550, Oxon Hill, MD, US 20745 About Old... ...connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use...SuggestedHourly payMinimum wageFull timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift- We are looking for Seasonal Store Associates at adidas who want to create a better future and bring the adidas brand to life in our stores. About the Role Seasonal Store Associates are expected to: Use your retail experience to exceed customer expectations. Build an emotional...SuggestedPart timeSeasonal workFlexible hoursAfternoon shift
adidas
Oxon Hill, MD2 days ago - At adidas we have been challenging the status quo for over 70 years and we're not done yet. We are calling all Seasonal Store Associates who don't accept what "was" or what "is," but those who want to create what will be, and who share ourdesire to make a difference. We...SuggestedPart timeSeasonal workFlexible hoursAfternoon shift
adidas
Temple Hills, MD21 hours ago - ...fertility support. Part-Time employees working less than 20 hours per week receive discounts for prescription drug coverage and vision services. Eligible employees can enroll in adidas’ 401k plan, Stock Purchase Plan with employer match, and education assistance. Employees...Part timeFlexible hoursAfternoon shift
$15.3 - $16.05 per hour
...needed KNOWLEDGE, SKILLS & ABILITIES: Exceptional customer service skills Ability to work in a fast-paced environment... ...PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform...Hourly payTemporary workPart timeSummer workSeasonal workLocal areaFlexible hoursShift workNight shift- ...Customer Service Representative U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As... ...be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any...Start working todayLocal area
U-Haul
Suitland, MD10 hours ago $68k - $72k
...FBI Historical SME / Visitor Services Representative/Top Secret Salary Range - $68,000 to $72,000 Clearance... ...of middle / high school students, and VIPs. Collaborate and assist with... ...regard to race, color, religion, gender, national origin, disability status, protected veteran...For contractorsWork at officeImmediate startMonday to FridayFlexible hoursDawson
Washington DC3 days ago$15 - $17 per hour
...Customer Service Representative at Whole Dogz Welcome to Destination Pet. We are One Packa united... ...who can make every client feel like a VIP (Very Important Pet-parent). Are you... ..., sexual orientation, gender identity, national origin, genetic information, age, disability...Local areaFlexible hoursWeekend workAfternoon shiftDestination Pet, LLC
Alexandria, VA4 days ago- ...diverse team of medical specialists offers a wide range of treatment services covering medical orthopedics neurology rehabilitation... ...religion creed gender pregnancy or related medical conditions age national origin or ancestry physical or mental disability genetic predisposition...Work at officeLocal area
Aya Healthcare
Suitland, MD3 days ago - Position Overview Dane Street is seeking a National Account Management Specialist to support and manage relationships with key national... ...reviews (QBRs), and performance check‑ins Prepare and present service metrics, utilization trends, and improvement opportunities Ensure...Temporary workRemote work
- We are located in National Harbor, MD, right outside of DC! Job Description Office Management Designing and implementing office policies. Maintaining office correspondence. Ensuring an adequate supply of stationery and equipment in the office. Ensuring a safe work environment...Work at office
- ...Description Customer Service Representative HighPoint Digital's professionals focus exclusively on helping government agencies and companies... ...to sensitive information Ability to successfully navigate national web-based tracking systems relating toStudent and Exchange...Work at officeFlexible hours
HighPoint
Falls Church, VA3 days ago $15 - $18 per hour
...Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose... ...automotive services, including Caliber Collision, one of the nation's largest auto collision repair provider across 41 states; Caliber...Hourly payWeekly payWork at officeImmediate startCaliber
Arlington, VA2 days ago$17 - $29 per hour
...community. In this role, you will deliver excellent, customer-focused service by screening patient calls, making critical virtual connections... ..., Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran...Hourly payPermanent employmentFull timeTemporary workWork experience placementShift workRandstad
Falls Church, VA4 days ago$20.83 - $26.25 per hour
...Position Overview The Customer Service Representative, Junior provides entry-level, first-line technical support for users of enterprise IT... ...color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Washington DC3 days ago$17.75 per hour
...Microsoft Office required. Customer service experience preferred. Knowledge, Skills... ...physical demands described here are representative of those that must be met by an... ...gender identity and transgender status), national origin, age (40 or older), veteran status...Hourly payContract workFor contractorsWork at officeFlexible hoursServiceSource
Capitol Heights, MD4 days ago- ...owned and professionally managed company, servicing customers since 1934. Local business is... ...looking for an inside Customer Service Representative. Candidate must be outgoing, dependable... ...orientation, gender identity, age, national origin, ancestry, citizenship, disability...Temporary workLocal area
Virginia Linen Service
Capitol Heights, MD3 days ago - ...Customer Service Representative - UniFirst UniFirst is seeking a dedicated Customer Service Representative to join our team. You will be... ...against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability,...Work at officeImmediate startWeekend work
UniFirst
Hyattsville, MD2 days ago $17.25 - $21.25 per hour
...Customer Service Associate As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting... ...Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation...Hourly payLocal areaFlexible hoursShift workWawa
Suitland, MD1 day ago- ...text messages and verbal. Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to... ...orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran...Work at office
Insight Global
Washington DC3 days ago - ...applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site , we cannot...Hourly payFor contractorsFor subcontractorCasual workWork at officeLocal area
- ...National Sales Representative The National Sales Representative is responsible for driving year-over-year revenue growth by identifying, pursuing, and closing new business opportunities and expanding strategic relationships across a national territory. This role develops...Work at officeRemote workHome officeNight shift
$100k
...National Sales Executive Altisource is a leading provider of field services and default services with a well-established, best-in-class operations infrastructure and SLAs. We are expanding our customer base across large, mid, and small servicers and lenders. With deep...Temporary workRemote workFlexible hours- ...professionally while making a real impact? We’re seeking motivated Client Representatives to support and represent nonprofit organizations through... ...event-based marketing company that partners with local and national nonprofits to raise awareness and funding for causes that...Local area
Confidential
Alexandria, VA21 hours ago $22.2 - $26.15 per hour
...Experience Specialists take the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes... ...PM Job Schedule Full time Locations 156 Waterfront St, National Harbor, MD, 20745, US Pay Range (US/Canada/EMEA) $22.20-$26.15...Hourly payFull timeWork experience placementLocal areaMarriott International Inc
Oxon Hill, MD10 hours ago$15 - $27 per hour
...are sold in Sephora, Ulta, and Nordstrom and now you can represent that same nationally recognized brand every day. Growth Opportunities Many... ...the day Coordinate stylist timing and shop flow to keep services running smoothly and efficiently Serve complimentary beverages...Hourly payImmediate startFlexible hoursShift workWeekend workAfternoon shiftWeekday workDrybar Shops
Arlington, VA3 days ago- ...Crew Member | Chick-Fil-A at Ronald Reagan Washington National Airport Job Category: Crew Member Requisition Number: CREWM019343 Posted: April 20, 2026 Full-Time On-site National F&B Arlington, VA 22202, USA Description CFA Crew Members are responsible...Full timeLocal area
$47.5k - $54k
...for growth in professional skills, communication, and customer service in a fast-paced operational environment. Compensation includes... ...the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap...Work at officeLocal areaTechOp Solutions International
Washington DC4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VIP Services Representative - MGM National Harbor. Be the first to apply!
Related searches
- customer service specialist Oxon Hill, MD
- bilingual customer service representative spanish english Oxon Hill, MD
- financial customer service representative Oxon Hill, MD
- customer success specialist Oxon Hill, MD
- service delivery representative Oxon Hill, MD
- customer associate Oxon Hill, MD
- logistics customer service representative Oxon Hill, MD
- customer relations specialist Oxon Hill, MD
- airline customer service agent Oxon Hill, MD
- customer relations associate Oxon Hill, MD