Service Drive Concierge

Service Drive Concierge at Ford Spring HillCompetitive base hourly pay along with BONUSES!Total estimated first-year earnings $50K-$65KAs a Service Drive Concierge, you serve as a liaison between our service drive customers and our sales departments to help identify additional services for our clients based upon their individual needs.We will rely on you to help in the following ways:Reduce wait time, increase service customer satisfaction - checking in guests, coordinating during peak traffic times on the service driveWork with a used car buying team through an automated processHelp to sell new or used cars through the use of customer loyalty softwareOrganizing various activities behind-the-scenesWe Offer:Competitive base hourly pay and commission along with bonusesGreat Medical, Dental and Vision Insurance coverage401(k)PTO - Vacation/PersonalEmployee vehicle purchase programCompany Employee EventsOpportunity for career advancement (we promote from within)Opportunity to participate in community eventsResponsibilities:Organize, greets and attend to the needs of a service drive guestOther tasks involved in serving loyal Ford Spring Hill service customersLearn and become efficient with automotive software systems used in sales and service.Qualifications:Outstanding PersonalityCustomer service abilityTime management, critical knowledgeAbove average verbal and written communication skillsAbove average technology and computer skillsPrevious sales experience is a PLUS!We are a Drug-Free Workplace (DFWP) and an Equal Opportunity Employer (EOE). #J-18808-Ljbffr Ford Spring Hill