Care Coordinator II
$17.84 - $28.02 per hourCentene Corp.
- # Care Coordinator IIApply: Council Bluffs-Iowa(51501): Full time: Posted Today: 1649675**Position Purpose:** Supports care management activities and the teams assigned to members to ensure services are delivered by the healthcare providers and partners and continuity of care/member satisfaction is achieved. Interacts with members by performing member outreach telephonically or through home-visits and documents the plan for care/services of activities. **Key Details:** This hybrid-remote role involves telephonic outreaches and field visits to homes, shelter, hospitals, and substance use facilities generally within these Iowa Counties - Monona, Harrison, Shelby, Audubon, Pottawattamie, Cass, Mills, Montgomery, Adams, Fremont, Page and Taylor. The travel is up to 50% within the coverage area. **Preference will be given to applicants who (1) reside in either Pottawattamie (ideally), Cass, Harrison, or Mills County.** (2) Fluency in Spanish and English and experience in case management, managed care is a plus. The schedule is Monday through Friday, 8-5 PM CT. * Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate* Coordinates care activities based on the care plan/service plan and works with healthcare and community providers and partners, and members/caregivers to accommodate changes or progress, as needed* Serves as support on various member and/or provider inquiries, requests, or concerns related to care plan/service plan* Communicates with care managers, practitioners, and others as needed to facilitate member services and to ensure continuity of care/service* May support performing service assessments/screenings for members and documenting the member’s care needs* Supports documenting and maintaining member records in accordance with state and regulatory requirements and distribution to providers as needed* Follows standards of practice and policies compliant with contractual requirements and regulatory guidelines and standards* Ability to identify needs and make referrals to Care Manager, community based organizations, and Disease Manager* Provide education on benefits and resources available* Performs other duties as assigned.* Complies with all policies and standards. **Education/Experience:** Requires a High School diploma or GED. Requires 1 – 2 years of related experiencePay Range: $17.84 - $28.02 per hour
- J-18808-Ljbffr Centene Corp.
Vacancy posted 14 hours ago
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