Restoration Production Manager

Benefits:

401(k) matching

Company car

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Profit sharing

Training & development

SERVPRO Team Allen is looking for a Restoration Production Manager who's done enough jobs to know how they should actually run and has the drive to make it happen every single time.

Brooklyn, NY (All 5 Boroughs) Full-Time Competitive + Profit Share

We run six SERVPRO franchise licenses across all five NYC boroughs. Water, fire, mold, reconstruction — large losses, commercial buildings, residential emergencies, you name it. We're not looking for someone to punch a clock. We need a field leader who takes ownership of every job from kickoff to close-out.

WHAT YOU'LL ACTUALLY BE DOING-

Manage active mitigation and reconstruction projects end-to-end — scope, schedule, crew, and quality

Lead field technicians day-to-day: delegate, coach, hold the standard, and back them when they need it

Keep documentation airtight — moisture logs, Xactimate-ready notes, photo documentation, and job files that hold up under adjuster scrutiny

Be the face of the job for homeowners, property managers, and insurance adjusters — professional, clear, and on top of it

Track labor, materials, and equipment — you own the job profitability, not just the timeline

Enforce safety protocols and IICRC standards on every job, no exceptions

Handle equipment maintenance and accountability — if it's on your truck, it's your responsibility

Be available for emergency response — this is restoration, not a 9-to-5

WHAT WE'RE LOOKING FOR-

3+ years in restoration or construction

IICRC WRT / ASD (or ability to get certified)

Valid driver's license — clean record

Experience with Xactimate or job management platforms

Comfortable managing field crews directly

Strong communicator — crews, clients, and adjusters

Physically capable — heavy lifting, tight spaces, ladders

Bilingual English/Spanish a plus

WHAT YOU GET-

Company Vehicle- Fully equipped work vehicle

Full Tech Package- iPad, laptop, moisture meters & all field equipment

Profit Sharing- You help build it, you share in it

401(k) + Match- Company-matched retirement contributions

Health Insurance- Company contribution toward your coverage

Paid Training & Certs- IICRC, SERVPRO, and industry certifications covered

Uniforms Provided- Full branded uniform set from day one

Paid Time Off- PTO that actually accrues

Why SERVPRO Team Allen -Six franchise licenses across all five NYC boroughs — serious coverage, serious volume Actively scaling — large commercial losses, TPA programs, and insurance carrier relationships already in place Leadership that came up through the trades — we know what this job takes and we respect people who do it well Real room to grow — this isn't a dead-end field supervisor role, it's a stepping stone for the right person

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.