Patient Experience Advocate (FT, Day Shift)
FHLB Des Moines
Harborview Medical Center is seeking a Patient Relations Representative to serve as the primary liaison between patients, families and the healthcare team, ensuring a positive patient experience and upholding patient rights. Responsibilities include addressing concerns, resolving grievances and compliments, educating patients on rights and hospital policies, documenting cases, supporting service recovery, and contributing to process improvements while preserving HIPAA compliance. #J-18808-Ljbffr FHLB Des Moines
Vacancy posted 1 day ago
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