Food Safety & Quality Compliance Specialist

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk‑taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. This position is not eligible for Visa Sponsorship. Food Safety & Quality Compliance Specialist The Food Safety & Quality Compliance Specialist supports food safety and quality compliance through the implementation, verification, and maintenance of quality systems, documentation, and testing programs, ensuring alignment with regulatory, customer, and internal requirements across production. This role partners closely with the Quality Team to identify risks, investigate issues, and drive preventive actions to protect product quality and food safety. Key Responsibilities Assure Food Safety and Compliance (70%) Adhere to and uphold the company’s Quality Policy, including all applicable Good Manufacturing Practices (GMP), quality protocols, and food safety requirements. Promptly elevate any quality or food safety concerns or incidents to management. Ensure compliance with relevant standards and certifications, including ISO/FSSC 22000, Nestlé Management System (NMS), and ISO 9001, while driving continuous improvement initiatives aligned with Quality Key Performance Indicators (KPIs). Review and update factory policies and Standard Operating Procedures (SOPs) to ensure alignment with Nestlé quality and compliance standards. Serve as the Document Control Coordinator for Quality, supporting compliance through effective management of the factory’s document control system. May be responsible for net contents control system support and reporting: Ensuring the effective operation of the net contents control program on the factory floor. Preparing lot summary reports to verify compliance with the Quality Monitoring Scheme (QMS). Verify production documentation for accuracy and compliance. Support factory programs related to food allergen management and product coding maintenance. Audit GMPs, procedures, and documentation on the production floor: Identify and resolve procedural or process gaps. Deliver coaching and training for employees. Serve as the owner of the Management of Change (MoC) process, ensuring all changes impacting food safety, quality, regulatory compliance, or operations are properly assessed, documented, approved, implemented, and verified. Act as an owner within the factory Internal Audit Team, supporting audit readiness, execution, and corrective action follow‑up to ensure sustained food safety and quality compliance. Act as HACCP / HARPC process owner, ensuring food safety hazards are properly identified, controlled, documented, and verified across products, processes, and changes. Own the Consumer Complaints (CC) process, including intake, investigation coordination, documentation, root cause analysis, and corrective action tracking to ensure timely and compliant resolution. Lead FoB reduction efforts, analyzing trends, investigating incidents, and partnering cross‑functionally to implement sustainable preventive controls. Ensure compliance with all regulatory and Nestlé safety, health, and environmental guidelines. Ensure Development of Competencies in Quality and Food Safety (30%) Provide guidance, support, and training to Production, Sanitation, Warehouse, and Maintenance teams to ensure alignment with Nestlé quality and food safety standards. Promote a culture where safety and quality are core values, driving behavioral improvements across the facility. Additional Contributions and Deliverables Strive for Zero Waste and Defects Support factory-level improvement initiatives, such as reducing consumer complaints and product defects. Lead or participate in problem‑solving and continuous improvement initiatives. Maintain awareness of consumer complaints across production lines. Execute special projects assigned. Ensure Consistency Conduct Behavior‑Based Quality (BBQ) observations. Participate in operational management routines, including pillar committees and local platforms. Laboratory Support Interpret and report data trends to relevant stakeholders. Monitor the laboratory Internal Control Plan (ICP) at required intervals. Qualifications / Certifications Bachelor’s degree, preferably in Food Science, Microbiology, Chemistry, or a related field, or an equivalent combination of education and experience. Minimum of 3 years of relevant experience required. Practical experience and ownership of food safety and quality compliance programs, including ISO 9001 and FSSC 22000 / ISO 22000 standards. Working knowledge and ownership experience with Management of Change (MoC), Foreign Body (FoB) prevention, and Internal Audits (IA). HACCP / HARPC experience required, including hazard analysis, preventive controls, monitoring, verification, and documentation. Demonstrated experience working within Quality Management Systems (QMS). PCQI and/or FSSC 22000 Lead Auditor certification preferred; hands‑on auditing experience (external/internal audits, GMP audits, system audits) strongly preferred. Experience supporting or owning Document Control (DC) processes, including SOP management, version control, and record lifecycle management. USDA‑regulated manufacturing experience preferred. Strong verbal and written communication skills, with the ability to document, train, and audit effectively across functions. Demonstrated proficiency in mathematical, statistical, and trend analysis to support quality, food safety, FoB reduction, and consumer complaint investigations. Continuous Improvement and Root Cause Analysis experience preferred, including CAPA development and effectiveness verification. Detail‑oriented, results‑driven, and capable of managing multiple priorities in a fast‑paced manufacturing environment. Experience with SAP / DMO and Nestlé business processes preferred. Proficient in computer systems and digital quality platforms, including spreadsheets, databases, and electronic QMS tools. Compensation and Benefits The approximate pay range for this position is $82,000–$105,000 base. This range is a good faith estimate at the time of posting and may vary based on factors including but not limited to knowledge, skills, and abilities as well as geographic location. Nestlé offers performance‑based incentives and a competitive total rewards package, which includes a 401(k) with company match, healthcare coverage, and a broad range of other benefits. Incentive or benefit packages may vary depending on the position. Equal Employment Opportunity Statement The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at View email address on click.appcast.io or dial 711 and provide this number to the operator: View phone number on click.appcast.io. #J-18808-Ljbffr Nestlé