Service Advisor/Service Writer

Job Description

Job Description

Hughes Motors Auto Repair

Yonkers, NY

Earn $100,000 – $120,000+ Per Year (Including Performance Incentives)

Are you a driven, customer-focused Service Advisor who thrives in a fast-moving shop where your performance directly impacts your income?

Hughes Motors Auto Repair is a high-volume, well-established automotive repair center proudly serving Yonkers and the greater Westchester community. Built on honesty, precision workmanship, and a reputation for doing right by every customer, we’re growing—and we’re looking for a standout Service Advisor to grow with us.

This is more than a job. It’s an opportunity to step into a busy, respected shop where customers are already coming through the door—your focus will be delivering an exceptional experience, building trust, and turning every interaction into long-term loyalty.

Why Hughes Motors?

• Earn $100,000–$120,000+ annually, with performance-based upside
• Busy, high-energy shop servicing 700+ vehicles per month
• Steady flow of customer opportunities—no sitting around waiting for work
• Paid vacation, PTO, and 100% employer-covered medical benefits
• Clear path for advancement and long-term career growth
• Ongoing training and professional development
• Supportive, team-oriented environment
• Modern shop using Tekmetric for streamlined workflow and communication

What You’ll Be Doing

• Be the first point of contact—welcome customers and set the tone for an excellent experience
• Listen, diagnose needs, and guide customers through repair decisions with clarity and confidence
• Present estimates in a way that builds trust and makes decisions easy
• Communicate proactively so customers always know what’s happening with their vehicle
• Coordinate with technicians to ensure efficient, accurate, on-time repairs
• Manage repair orders and workflow in a fast-paced environment
• Create a customer experience that drives repeat business, referrals, and reviews

What We’re Looking For

• Service Advisor experience preferred (automotive or dealership background a plus)
• Strong communicator who can build instant trust with customers
• Confident presenting recommendations and closing approved work
• Solid understanding of automotive repair and maintenance
• Highly organized with the ability to multitask under pressure
• Positive, professional, team-first attitude
• Experience with Tekmetric is a plus—but not required

Who Succeeds Here

The advisors who thrive at Hughes Motors are not order takers—they’re relationship builders. They take pride in helping customers make informed decisions, they move with urgency in a busy shop, and they understand that great service is what drives both reputation and income.

If you’re motivated, people-oriented, and ready to be rewarded for your performance in a high-traffic, high-trust environment, this is your opportunity.

Apply today and discover why Hughes Motors is one of Yonkers’ most trusted names in auto repair.

Job Type: Full-Time
Pay: $100,000 – $120,000+ per year
Work Location: In Person

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