Loan Specialist

Loan SpecialistOntario, ORAgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and crop insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture.AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.We are in search of a Loan Specialist I or Loan Specialist II to join our Oregon Lending and Insurance department in Ontario. This full-time position reports to the Director, Operations and provides administrative assistance to effectively and efficiently originate, disburse, and service customer loans.Compensation InformationThe base salary range for this position in Ontario, Oregon is:Level I: Typical starting range: $40,000 - $51,900 Full base salary range: $40,000 - $57,800 Annual performance-based incentive target is 6% of base.Level II: Typical starting range: $44,200 - $58,900 Full base salary range: $44,200 - $66,200 Annual performance-based incentive target is 6% of base.*Relocation assistance will be provided to eligible candidates who must relocate to accept this position.Essential DutiesPerform administrative duties including typing correspondence and documents, establishing and maintaining electronic files, and greeting customers in person and on the phone.Gather, accurately enter, and maintain customer information and customer financial information into applicable systems to assist in loan document generation, account monitoring/servicing, and reporting.Perform required due diligence investigations of loan applicants, including entity certification of formation documents, trusts, public records searches, credit bureau reports, employment, income, assets and liabilities; order title evidence and appraisals, and complete other collateral due diligence as needed.Review customer loan documents for accuracy and present to customer for signing and/or facilitate closings as assigned.Comply with closing requirements and disburse loans as authorized, coordinate booking and certification of loans, within authorities.Support customer money movement including processing stop payment, return payments, draft orders, and patronage designation.Respond to customer inquiries and process customer transactions including disbursements, internal account transfers, etc.Maintain an accurate database and complete assigned relationship plan actions.Monitor follow-up requirements in assigned areas.Handle customer information with a high degree of confidentiality.Ensure appropriate information security protocols are followed in order to prevent unauthorized transactions or releases of information.Comply with documentation expectations, procedures, laws and regulations.Participate in community events, local advisor meetings, customer appreciation days, farm visits and other customer and public relation related activities, as needed.Perform all duties and maintain all standards in accordance with company policies, procedures, and internal controls.Other duties as assigned.Travel RequirementsAgWest employees may occasionally be asked to travel for all-staff or team meetings not included in the standard travel requirements for the role.Minimum QualificationsHigh school diploma or equivalentAbility to produce accurate reports, documents, and correspondence through attention to detail and knowledge of correct spelling, grammar and sentence structureExceptional customer service orientationAbility to work efficiently and effectively on multiple projects in multiple software programsAbility to work independently and as part of a collaborative teamPreferred QualificationsTraining in general office skillsExperience in commercial lending, banking or related fieldGeneral knowledge of applicable credit laws and regulationsGeneral knowledge of agricultural practicesKnowledge of credit investigation and verification practicesKnowledge of platting and legal descriptionsKnowledge of accounting principles and processesWorkplace FlexibilityAfter an initial in-office training period, this position is eligible for workplace flexibility and a one-time home office stipend.This position is eligible for coordinated hybrid flexibilityBenefits Offered by AgWestMedical, dental, and vision insuranceBasic term life and AD&D insurance (fully paid for by the company)Paid days off annually: 15 vacation*, 15 sick, 12 holidays and 3 volunteer401(k) plan (6% match plus 3% employer contribution)Employee Assistance ProgramWellness ProgramJeans are welcome at work every day at AgWest!*Vacation accrual rates increase with tenure.