Laundry Attendant

Benefits Competitive salary Dental insurance Employee discounts Free uniforms Vision insurance Who are we? Laundry Luv is Texas’s premier laundromat with a focus on providing a safe, clean, spacious, and fun environment to do all your family and commercial laundry chores. Laundry Luv values include Respond Not React – Thoughtful in decisions, Ownership of job, Process oriented, Stands up for what is right Leads with Luv – Team oriented, Servant heart, Selfless, Leads with love, Kindness Curiously Coachable – Coachable, Seeks to improve I Got It! – Motivated, Takes Initiative, Resourceful, Adaptable, Always moving, Does the right thing Always Whistling – Kindness, Positive attitude, Great energy, Laughter, Can do attitude, Happy to work, Gratitude Who are we looking for? The Store Attendant is an individual who is very detail-oriented and highly sociable. He/She has a strong sense of urgency, but not at the expense of quality. This person draws energy from working with people and is optimistic and outgoing. The Store Attendant shows up to work on-time looking very clean and presentable. Store cleanliness will be his/her top priority. He/She will also engage customers in a helpful manner. Finally, the Store Attendant will execute routine maintenance on all machines and ensure they are fully operational. Essential duties and responsibilities Customer Service – Assisting customers with machine usage, responding to customer inquiries and complaints courteously, ensuring a positive customer experience. Facility Cleanliness – Keeping all areas clean and organized, sweeping & mopping floors regularly, emptying trash cans, maintaining a tidy environment. Machine Maintenance – Monitoring machines to ensure they are functioning properly, reporting any malfunctioning equipment promptly. Supply Management – Notifying manager of low inventory of laundry supplies, keeping an organized storage area of laundry supplies. Cash Handling – Assisting customers with cash or credit card payments. Security and Safety – Monitoring suspicious activity and reporting to manager, enforcing safety protocols – wet floors, soap on floor. Attendance and Punctuality – Reporting to shift on time, notifying manager in advance if unable to work or running late, staying until all closing tasks completed. Knowledge/Skills Basic commercial cleaning techniques Excellent at building rapport People-oriented Strong verbal communication skills Good organizational skills Learning-based High school graduate preferred Bilingual (English and Spanish) preferred What will you do? These are the standards a well-above-average performer will maintain or exceed: If possible, assist customers with larger bags of laundry and families at the door with a laundry cart, guiding them to the appropriate machine. Use the phrase “Let me help you” rather than “Can I help you?” Be alert to offer help before customers use any machine. Make new payment systems easy and fun; demonstrate quick card payment. Coach customers on proper use of soap, bleach, and fabric softener; suggest high efficiency soap. Wipe down stainless‑steel dryers with supplied cleaner, using separate cloths for washers and dryers. Thank every customer as they leave, regardless of service. Check the parking lot throughout the day for debris. Smile and get to know customers; pay extra attention to children. Ask customers for feedback on store improvements and share notes with manager. Try to remember customer names; greet them by name when they enter. Encourage customers to recommend the store and leave 5‑Star reviews. Each Laundry Luv location is independently owned and operated by a local franchisee. When you apply for a position, your application will be reviewed directly by the owner and management team of that specific location. If you have questions about a job opening, application status, or employment at a specific location, please contact that Laundry Luv store directly. #J-18808-Ljbffr