Business Operations - Systems Lead

Job Description: Own end-to-end sales and recruiting workflows across Bullhorn and its ecosystem of marketplace partners Identify friction points and redesign processes to improve speed, consistency, and output Standardize workflows across teams while maintaining necessary flexibility Configure, maintain, and optimize Bullhorn and key integrations (e.g., SourceWhale, Candidately, Alex, and related tools) Continuously refine system structure (fields, pipelines, automations) to align with evolving business needs Ensure systems drive productivity — not manual workarounds Work directly with sales and recruiting teams to understand real-world workflow needs Translate business requirements into practical system solutions Introduce scalable solutions and push back when better approaches exist Serve as the primary integration lead across Bullhorn and marketplace partners Coordinate with vendor technical teams to resolve issues and implement enhancements Ensure clean data flow and system interoperability across platforms Identify and implement workflow improvements using Microsoft 365, Copilot/Copilot Cowork, and Power Platform Pilot and scale AI-driven workflows that improve productivity and reduce manual effort Improve data hygiene and structure to enable better decision-making Support reporting workflows and dashboards as needed Requirements: 3–6+ years of experience working with sales and/or recruitment technology platforms in a staffing, recruiting, or sales-driven environment Hands-on experience with Bullhorn or a similar ATS/CRM platform A passion to learn, experiment and leverage AI platforms (e.g. Claude, ChatGPT, Copilot, etc.) to accelerate productivity Demonstrated ability to configure workflows, pipelines, and automations Strong ability to translate business needs into system solutions Comfortable working directly with business users in a fast-paced, evolving environment Strong organizational and communication skills Benefits: Comprehensive benefits and PTO package 401k #J-18808-Ljbffr