Business Operations Manager

Responsibilities Administrative and Operations Support: Drive day‑to‑day operational rhythm for the program, ensuring alignment across engineering, mission, and contract teams. Synthesize technical, schedule, and resource inputs into clear recommendations for senior stakeholders. Monitor communications (email, mail, phone) and route inquiries appropriately to maintain operational efficiency. Manage the procurement of office supplies. Submit and manage Helpdesk Tickets on behalf of the PM/DPM and Team Members (occasionally). Program Staffing: Coordinate hiring actions with HR/Recruiting and provide streamlined support to hiring managers throughout the recruitment process. Coordinate with subcontractors to ensure alignment on deliverables, staffing actions, and program execution needs. Coordinate onboarding, role alignment, and workload balancing across the SETA team. Ensure distribution lists and access lists are updated accordingly. Manage the seating plan for the primary contractor work facility. Program & Project Management Coordination: Act as a trusted advisor to the Program Manager, providing candid assessments and strategic counsel. Serve as primary liaison between the Program Manager and internal/external stakeholders, ensuring consistent messaging. Assist program leadership in planning, tracking, and coordinating project activities. Ensure compliance with program deliverables, providing updates to leadership as needed. Meeting and Event Coordination: Organize and manage leadership calendars, meetings, logistics, and team conference calls. Plan and execute events, conferences, and meetings, including facility selection, security arrangements, and occasionally procure meals and submit expenses on corporate card. Document & Data Management: Manage communication flow, ensuring timely dissemination of priorities, decisions, and program updates. Prepare, edit, and distribute professional‑level correspondence, presentations, and briefings. Collect inputs weekly from managers for the weekly activity report that is submitted to executive leadership. Manage and transfer sensitive information between networks, adhering to security protocols for classified and unclassified networks. Ensure program processes, configuration management, and documentation remain compliant and audit‑ready. Qualifications Qualifications (Required): 8 to 10 years with BS/BA or 6 to 8 years with MS/MA or 3 to 5 years with a PhD in a STEM field. Must possess and be able to maintain a TS/SCI clearance with Polygraph. Proven ability to handle sensitive and confidential information. Proficiency with Microsoft Office Suite, internal corporate systems, desktop applications, and SharePoint. Strong project management capabilities with a proven track record of organization and multitasking in high‑pressure environments. Maintain basic proficiency in JIRA and Confluence to support task tracking, documentation updates, and coordination across program teams. Qualifications (Preferred): Strong problem‑solving, conflict resolution, and negotiating skills. Familiarity with government contracting practices and subcontracting processes. As a Business Operations Manager, you'll have the opportunity to work closely with leadership on high‑impact programs, enhance your skills across various domains, and grow alongside a dynamic and purpose‑driven team. EEO Statement We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law. #J-18808-Ljbffr