Field Operations Manager - Steel Mill Services

SMS Service Manager

Company: Minteq, a Minerals Technologies company, is the global leader in designing and delivering advanced technological solutions for a multitude of industrial applications. From design and installation to the maintenance of customized solutions, we provide truly turnkey solutions that help our partners increase productivity, enhance yields, reduce downtime, and lower overall costs.

Position: SMS Service Manager

Location: USA | NorthWest Indiana

What We Offer:

• Competitive pay, commensurate with experience
• Health/Dental/Vision plans
• 401k company match
• Life Insurance
• Short Term Disability & Long-Term Disability
• Educational Assistance
• Employee Assistance Plan

Responsibilities

The Service Manager role is responsible for all Steel Mill Service Operations in a designated region.

Major Duties and Responsibilities

The incumbent, under general supervision:

• Responsible for all safety requirements of the Steel Mill Service force
• Managing shop operations, including overseeing the functions of the SMS group (safety, performance management, equipment maintenance, parts, material inventory and payroll).
• Drives Operational Excellence
• Identifying and implementing key metrics outlined by the business unit
• Financial performance of Field Operations including Steel Mill Service cost control
• Provide monthly reporting on Field Operations
• Developing close working relationship with entire customer base and MIN TEQ departments, and fully understanding their requirements
• Provide staffing for projects and material trials
• Works closely with HR on company policies and union contracts

Other Duties & Responsibilities

Performs other duties as assigned.

Note: Management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Qualifications

The requirements listed in the sections that follow are representative of the knowledge, skills, and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job.

Knowledge, Skills, & Abilities:

A Bachelor's degree in Marketing, Business, Engineering or related field or a minimum of five years experience in refractory sales or industrial manufacturing (preferably steelmaking). Prior experience supervising a work group. Significant knowledge and experience in sales and marketing, customer service, and business acumen.

Good leadership, management, interpersonal and communication skills. Strong organizational and problem solving skills, English speaking, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism

Must be able to withstand the physical pressures of standing, walking, climbing steps, sitting, extremes of hot and cold, as well as being in a dusty, dirty industrial environment. Must be able to gather organize, and analyze data, draw conclusions, and handle stress. Must wear safety equipment where required.

General: Must be able to travel as needed.