Data Analyst

Responsibilities

Current responsibilities include supporting the metrics program by providing crucial data to measure impact and justify resource investment, as well as delivering insights into customer behavior and interests. This involves translating performance metrics and website analytics into actionable plans to enhance customer interaction and expand market reach. Key tasks include preparing monthly, ad hoc, and performance measurement reports, creating data visualizations for leadership, recommending process improvements, monitoring progress, and providing technical support to users. Additionally, the role involves developing strategies and implementing plans to strengthen relationships between the website, content contributors, and content consumers.


Aligned with the program's objectives to modernize the technology stack, a highly qualified candidate may have the opportunity to contribute to the development of AI/ML capabilities, data-driven solutions, or statistical models. This role will involve leveraging advanced software tools, creating insightful visualizations, and conducting user-focused capability testing to support customer initiatives that harness innovative technology solutions.


Qualifications

Required:

• TS/SCI with FS polygraph
• Have relevant exposure to US foreign policy and national security counterterrorism objectives
• Experience with Tableau
• Experience with SQL and Python
• Knowledge of and experience with Microsoft Office suite (Excel, Word, PowerPoint)
• Strong team player who possesses outstanding critical thinking, briefing and writing skills, and interacts easily with all levels of clients.
• Ability to navigate multiple tasks at a time
• Excellent organizational skills
• Ability to work independently or as part of a team
• Ability to analyze data and research results
• Demonstrated experience in data visualization
• Demonstrated experience in survey development, implementation, and analysis pertaining to themes such as customer satisfaction, quality and performance
• Demonstrated excellent written and verbal communication skills
• Provide industry research to plan and implement innovative tech on behalf of the customer

Desired

• Bachelor's Degree plus 3 - 5 years of work experience (relevant work experience may be considered in lieu of a degree)