Key Account Executive, Universal Display Corporation

Global Business Executive (GBE)

The Global Business Executive (GBE) is the senior commercial leader accountable for the relationship with Universal Display Corporation (UDC), one of PPG's strategically key customers. This account effectively represents the entire addressable market for the business, making it a role of exceptional visibility and impact.

Operating within a cost-plus commercial model, the GBE does not directly control demand generation or end-market sales but is fully accountable for enabling strategic alignment of services and costs, maintaining transparency, and strengthening long-term strategic alignment with UDC. The incumbent will work with Global Director, SSG and other cross functional partners to support enabling scalable supply, ensuring manufacturing readiness, and maintaining cost discipline and transparency.

This role requires a unique balance of senior-level commercial management, relationship leadership, and partnership with the teams that provide services (process development, scale up, operations and analytical teams). You will work out of the Corporate Headquarters in Pittsburgh and report to the Director of Specialty Products.

Key Responsibilities

Strategic Account Leadership

• Serve as the key point of contact for the global relationship with Universal Display Corporation.
• Develop and execute a long-term account strategy based on market and customer trends aligned with both organizations' technology and growth roadmaps.
• Build and sustain strong executive-level relationships across UDC's commercial, technical, and operations leadership teams.

Commercial Management in Cost-Plus Environment

• Manage and optimize commercial arrangements within a cost-plus pricing structure, ensuring:

  • Full cost transparency and alignment
  • Protection of margin and financial objectives
  • Effective transparency of service levels, costs and business risks with UDC and PPG.
• Lead negotiations on supply agreements, capacity commitments, and long-term partnership frameworks to deliver win-win outcomes.
• Work cross functionally to optimize PPG's financial performance, including revenue predictability, cost recovery, and margin stability.
• Accountability for communications at multiple levels and across functions at UDC. Establish strong governance through regular business reviews, KPIs, and escalation processes.
• Act as an interface between UDC and PPG internal operations, ensuring alignment on manufacturing strategy and delivery issue escalation especially yield, productivity and quality.
• Establish a clear reporting cadence with UDC related to new product introductions, delivery of sample materials and other technical services agreed to between PPG and UDC.

Customer Collaboration & Influence

• Influence UDC decisions in areas where direct control does not exist, including:
• Technology adoption
• Change management
• Operational priorities
• Capacity planning assumptions (in collaboration with Global Director, SSG and operations)

Financial/Organizational Dimensions

Annual Sales: $150MM

Personnel managed: Potentially 1 in Product Development

Geography: Global

Position Requirements

• Bachelor's degree required; advanced degree (MBA, Engineering, or related discipline) preferred.
• 15+ years of experience in strategic account management, advanced materials, semiconductor, or manufacturing-driven industries.
• Demonstrated success managing large, complex global accounts with high revenue concentration.
• Experience working within cost-plus or structured pricing environments is strongly preferred.
• Deep understanding of manufacturing scale-up, supply chain complexity, and operational risk management.
• Strong financial acumen with proven ability to manage cost structures, margins, and long-term agreements.