Senior Office Manager

Fleamasters Fleamarket is seeking a highly experienced, motivated, and professional Senior Office Manager to oversee internal office operations and support the daily management of multiple departments, including Guest Relations, Food & Beverage, and Retail Operations.

This is a senior-level leadership position requiring previous office management experience within Fleamasters Fleamarket operations. The ideal candidate is a strong leader who thrives in a fast-paced environment, demonstrates professionalism under pressure, and can effectively manage operational, administrative, and departmental responsibilities with accuracy and efficiency.

The Senior Office Manager plays a critical role in maintaining smooth day-to-day operations while supporting customer service excellence, inventory control, employee management, vendor relations, and operational organization across multiple business functions.The Senior Office Manager is responsible for ensuring smooth, organized, and efficient daily operations across multiple departments while maintaining high standards of customer service, inventory management, operational excellence, and team leadership throughout Fleamasters Fleamarket.

Why You'll Love Working With Us

• Competitive pay
• DailyPay available! Access your earnings after your shift
• Health, Dental, and Vision Insurance
• 401(k) with company match
• Employee referral program
• Discounted meals
• ADP employee discount program
• Free on-site parking
• Employee Recognition Program & Appreciation Events
• NMFA School Scholarship opportunities
• Opportunities for growth, leadership development, and advancement
• Ideal opportunity for supplemental or second income

Key Responsibilities

• Oversee daily office and operational functions across Guest Relations, Food & Beverage, and Retail Operations
• Supervise employees while promoting accountability, professionalism, and strong team performance
• Handle escalated guest, tenant, vendor, and customer concerns in a professional and solution-oriented manner
• Manage inventory levels, ordering processes, stock control, and supply coordination
• Communicate with vendors and suppliers regarding orders, invoicing, product availability, and operational needs
• Review, approve, and process invoices and departmental payments
• Assist with developing and improving operational procedures, workflows, and company policies
• Maintain organization, efficiency, and compliance with company operational standards
• Monitor daily department performance and assist with operational problem-solving
• Support hiring, onboarding, scheduling, employee communication, and training initiatives
• Maintain accurate records, reports, inventory documentation, and office systems
• Collaborate closely with upper management regarding operational goals and departmental needs
• Maintain an active presence throughout the property to support operations as needed

Qualifications

Required

• Previous office management experience within Fleamasters Fleamarket operations
• Strong leadership and employee management experience
• Experience with inventory oversight, ordering, vendor communication, and invoice approvals
• Excellent organizational, multitasking, and time-management skills
• Strong communication and conflict-resolution abilities
• Ability to work efficiently in a high-volume, fast-paced environment
• Professional demeanor with strong decision-making and problem-solving skills
• Proficiency with Microsoft Office, email communication, reporting systems, and administrative operations
• Weekend and flexible schedule availability based on operational needs and events
• Experience managing multiple departments simultaneously
• Strong operational leadership background
• Experience in retail, hospitality, entertainment, food service, or large venue operations

Candidate traits we are looking for

• Strong leadership presence
• Highly organized and detail-oriented
• Dependable and professional
• Calm under pressure
• Strong sense of urgency and accountability
• Team-oriented with excellent communication skills
• Self-motivated with initiative to improve processes and operations

Work Environment

This position operates in a fast-paced environment requiring strong multitasking abilities, frequent communication, and active daily involvement throughout the property. The role requires walking throughout the facility and supporting departments as operational demands arise.

Weekend availability and schedule flexibility are required. (Weekends, Holidays, and flexible scheduling based on Operational demands required)