Call Center Representative - Client Assistance - Greenwood, IN

Job Description

Job Description

Call Center Representative - Greenwood, IN (On-site)
Bi-Lingual Spanish Speaking Candidates Please Inquire

About the Position

At Noah’s Animal Hospitals the needs of the pet and pets’ family come first. Our levels programs are the first of their kind in the state of Indiana and is a source of pride for all employees. We believe through development we will be empowered to be more, do more, and thrive in our environments, leading to a more successful career. As a Client Call Center Representative your exceptional phone skills will directly contribute to providing competent and compassionate health care for pets and warm memorable experience for their human families.

Our ideal team member will understand the importance of exceptional client service and patient advocacy, and how it relates to helping choose the best preventive and urgent care for pets. Additionally, the right person should have a positive attitude, an ability to work efficiently under pressure, and is passionate to learn and grow in our practice, as well as their career.

We’re looking for an enthusiastic, compassionate, and skilled Client Call Center Representative to help us continue to be "The Best Friend to our Clients' Best Friends." If you are looking for a family atmosphere that appreciates the value of pet healthcare, wants to learn, grow, and develop advanced skills into a long-term career, you have found the right place!

Client Call Center Representative

This position works out of our Noah’s Stop 11 location and accept calls for all of Noah’s Animal Hospitals.

Benefits

Our valued staff members of Noah's Animal Hospitals receive the following benefits:

• Industry Leading Pay with opportunities for bonus, overtime, and increases
• Paid Time Off
• Paid Holidays
• Comprehensive Benefits (Health, Vision and Dental)
• $100 Scrub Allowance
• Discounts on services provided and products dispensed for your own personal pets
• An Employee Assistance Program – for you and your household
• Additional options include 401k, short-term/long-term disability, LifeLock, and supplemental life
• Multi-Level Development Program designed to systematically increase knowledge and skillset and a team that always has your back

Our Core Values:

• Compassion
• Easy to do Business With
• Passion
• Integrity
• Memorable Client Experiences
• Excellence
• Helpful
• The Right People

Qualifications

• High School Diploma or equivalent required.
• One-year related experience required with client service preferred.