Senior Underwriter

Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance. Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make. The Senior Underwriter is a pivotal team member supporting the department with functional and operational tasks to help the team achieve their target deliverables. In addition to meeting their own production requirements, the Senior Underwriter serves as the go‑to representative for the team when other departments seek additional expertise regarding underwriting. As a senior level contributor, this person represents the underwriting team in a variety of capacities and steps in for other leaders when needed. How You’ll Do It Act as a Senior Level expert: Lead by example in daily underwriting output by meeting or exceeding the daily required goals. Ensure the quality of deliverables and decision points made under the underwriting umbrella. Respond to coding information questions and inquiries. Support the Leadership Team to relieve pressure points in their workflow and daily activities. Assist and approve referrals when the Leadership Team is not available. Conduct deeper reviews for opportunities for improvement on loss meetings. Meet with team members from other teams to help them understand the role of underwriting and how interdepartmental workflows operate. Interview with other department candidates. Ad Hoc Departmental Responsibilities: Act in place of the Leadership Team in departmental meetings. Manage operational tasks and help with decision making for both internal and external department needs. Create documentation around new processes and procedures and act as a liaison with other departments for functional guidance. Serve as the initial point of contact for new projects and tools impacting underwriting (Pilot Group). Document processes and procedures for basic operational needs. Focus on specialty programs to work through the underwriting process. Engage with other departments around project-based process and product improvement initiatives. Own and manage projects to agreed timelines and resource allocation. Act as the underwriting contact in key partnership relationships for the organization. Provide coaching, mentoring and training functions: Design and manage onboarding and training programs for team members in the department, and awareness training outside the department. Provide feedback to the Mentorship Team about the progress of new team members. Conduct Work and Watch sessions to improve efficiencies for both new and existing team members. Formally and informally guide, mentor, and coach underwriters in technical and professional skills. Organize monthly department training sessions. The Right Stuff High school diploma required; associate or bachelor’s degree preferred. 5 years of property and casualty commercial underwriting experience preferred. Advanced-level knowledge of underwriting, pricing, risk selection, agency relations/management. Ability to manage partner relationships, including travel as needed. Intermediate to advanced knowledge of workers’ compensation class codes. Apply underwriting tools, systems, and resources to achieve goals. Strong interpersonal skills; establish and maintain healthy working relationships. Advanced problem‑solving skills, research and swift action. Advanced technical and analytical skills. Intermediate level Excel skills (pivot tables, sorting, filtering). Basic G‑Suite skills (Google Docs, Sheets, Gmail). Effective written and verbal communication at all levels. Strong interdependence: multitask, prioritize basic to complex tasks, desk management. Manage an underwriting desk: quoting, declining, exposure review, binding, issuance support, transactional communication, and relationship development. Sell our product while discerning risk characteristics in the direct‑to‑business market. Thrive in a fast‑paced, deadline‑driven environment. CPCU, ARM, or Agent’s P&C License preferred. Base Compensation Range $95,000 - $120,000 USD Competitive cash compensation Generous PTO Future‑focused 401(k) match Generous parental and caregiver leave Benefits aligned with our core values Location Information Unless otherwise specified, this role is remote. Remote team members must live and work in the United States (territories excluded) and have reliable, high‑speed internet. Equal Employment Opportunity Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic. Pie Insurance participates in the E‑Verify program. Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy. Safety First: Pie Insurance is committed to your security during the recruitment process. We will never ask you for credit card information or ask you to purchase any equipment during our interview or onboarding process. #J-18808-Ljbffr