Distribution/Logistics - Material Handler I (Aftersales Returns Specialist)

Material Handler Requisition I D: 930317 General Function Eyewear Returns specialists responsible to issue credits to our customers with accuracy and timeliness and professional communicate with our business partners, internal team members as well as any other business stakeholders on status, issues and resolutions. Major Duties and Responsibilities Primary point of contact for Luxottica's After Sales Eyewear Returns Ensure accuracy and timely processing of Credit Professional communication with business stakeholders on status, obstacles, and resolutions Communicates with the After Sales leadership on issues, status and resolution Flexible to support the business needs Trouble shoot and resolve issues Achieve Key Performance Indicators Manage trouble log and resolution SOP's Basic Qualifications Excellent communication skills and organization Working knowledge of Microsoft Office programs, including Excel and Outlook Attention to detail Able to work under deadline request Working experience in Logistics or Supply Chain Management Ability to work independently with minimal supervision Self-motivated Excellent mathematical aptitude Ability to multi-task and flex between roles Ability to work flexible hours and overtime as requested High School Diploma or equivalent Preferred Qualifications Customer Service Experience Knowledge of SAP Warehouse Management System Advanced knowledge of Excel Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at View phone number on click.appcast.io (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or View email address on click.appcast.io. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. #J-18808-Ljbffr EssilorLuxottica