Escrow Assistant

Escrow Assistant – Spokane, WA Join First American's Direct division. In this dynamic, fast‑paced environment, you will provide critical administrative and customer support to the Escrow team, supporting the dream of homeownership. What You'll Do Assist in the escrow process: opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow‑up. Communicate regularly with customers throughout the escrow process flow. Interpret various agreements as they relate to escrow closings. Work with a variety of technologies to enable escrow transactions and assist customers to ensure a phenomenal customer experience. What You'll Bring Passion for helping customers while maintaining a professional and positive attitude. Excellent verbal and written communication with internal teams and external customers. Problem‑solving with strong organizational skills; detail oriented, curious, and eager to learn. Thrives in contributing to a team working together to deliver beyond customer expectations. Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies. High school diploma or equivalent. 2+ years of escrow‑related experience preferred. What We Offer Medical, dental, and vision coverage. 401(k) with company match. Paid time off, paid sick leave, and other benefits. Employee stock purchase plan. A people‑first inclusive culture that supports diversity and inclusion. First American is an equal opportunity employer in every sense of the term. #J-18808-Ljbffr First American