Security Agent

Summary/Objective
Provide security services to different airlines and entities, exhibiting exceptional customer service and communication skills. Ensure the safety of property and people.


Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Provide security escort services to assigned personal or contractors. Employee will enter the secure area and escort the personnel, following Airport protocol and guidelines access.
2. Agent will report to the manager, any events occurred during the escort process.

Competencies

• Teamwork Orientation

• Stress Management
• Ethical Conduct
• Good Communication
• Customer/Client Focus

Work Environment

This job operates at an airport in an office setting and/or outside weather conditions. Some functions require to be expose to high temperatures and/or very low temperatures.


Physical Demands

This position is very active and requires stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet). Occasionally bend/twist at waist/knees/neck, pulling and pushing to perform various duties.


Position Type and Expected Hours of Work

This is a temporary position, part time. status. Days and hours of work varied from Monday through Sunday, with different shifts (service provided to customers is 24/7).


Required Education and Experience

1. High school diploma or GED.

Additional Eligibility Qualifications

1. Must exhibit exceptional customer service
2. As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test
3. Must be able to read, write and speak English.
4. Maintain a relationship with both employees and clients
5. Must possess effective interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner.
6. Must be able to read and understand all operating and airport procedures and instructions.
7. Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

Security Clearance (if applicable)

Must be eligible for CBP seal and pass the criminal background check to obtain the airport ID.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.