Sales Engineer II

Job Description

Job Description

JOB TITLE: Sales Engineer II

 

PRIMARY RESPONSIBILITY: Calculate accurate, timely estimates for new and repeat jobs, enhancing company profitability, emphasizing external and internal customer service, and teamwork 

 

CORE VALUES: The following list of Core Values and Behaviors are necessary to meet the minimum requirements: 

TEAMWORK

• Help each other succeed
• Communicate clearly and directly, listen well
• Encourage teammates
• Blameless problem solving

HONESTY AND INTEGRITY

• Honor your commitments
• Do the right thing
• Consistent in your attitudes and actions

LEAN

• Improve processes
• Open to new ideas
• Share information, and teach
• Expose issues

  

NUMBERS FOCUSED

• Deliver results
• Analyze data for improvement
• Take ownership and accountability
• Work smarter, not harder

EXCELLENCE

• Exhibit passion in serving customers
• Contribute solutions
• Sense of urgency
• Be the best at what you do
• Seek knowledge

FUN

• Be positive
• Celebrate achievements
• Don’t take yourself too seriously

CHARACTERISTIC DUTIES:

Essential

• Work with team members to develop new processes to support KPIs
• Develop standard work and training documents
• Confer with Management & Production Teams on any order under 2-week due date or as otherwise needed to share information
• Actively seek out new business development opportunities within your portfolio of customers focused on enhancing profit margins 
• Communicate effectively and professionally with external and internal customers and suppliers
• Review blueprints or conceptual drawings to determine operations, tools, materials, quality standards and outside processes required for the job
• Determine cost of manufacturing the job by estimating labor times and calculating material usage
• Initiate price inquiries for price information from potential suppliers
• Respond effectively to customer requests for quotes in an efficient, professional and expedient manner within the customer’s time frame or less
• Review repeat orders to align material and labor appropriately to prevent Margin Erosion 
• Prepare orders for processing by including all pertinent information
• Effectively respond to customer change order requests within 24 hours or sooner and initiate proper documentation
• Willing to work overtime when needed
• Maintain the responsibilities of the ISO 9001 system in accordance with the requirements defined in the Quality Manual, and Procedure Level documentation 
• Participate actively and positively in Lean activities
• Actively contribute to company sales and marketing effort 
• Track and chart data as needed
• Keep up to date KPIs for Sales Manager to use in management meetings
• Keep work area clean and organized
• Other duties as assigned

 

REPORTS TO:  Director of Technology

 

WORKS WITH: Customers, vendors, Future Form Team Members

 

SAFETY REQUIREMENTS OF POSITION:

Follow all OSHA safety regulations and those set by Future Form Manufacturing.

 

REQUIREMENTS OF POSITION:

Essential

• Take actions to set up/enable other team members for success
• Ability to collaborate effectively with all employees on new and repeat jobs
• Attention to professionalism in the workplace
• Focus on ease of manufacturability
• Create drawings for manufacturing 
• Experience in Estimating in a precision sheet metal environment 
• Strong background in Sheet Metal & Machining industries
• Sales minded/operate in a team sales/manufacturing environment
• Resourceful, able to research product offerings
• SolidWorks experience – design, modeling, and drawing creation
• Strong understanding of 2-D drawing standards
• Strong computer skills, i.e.: Excel, Word, Outlook, etc. 
• Applied math skills
• Ability to use analytical formulas
• Organizational skills
• Strong attention to detail
• Creativity and analytical skills
• Excellent problem-solving skills
• Ability to analyze, compare and interpret detailed information and make sound judgments based upon that knowledge
• Ability to communicate technical knowledge in a clear and understandable manner
• Technical writing skills
• Help provide packaging/shipping solutions, and freight solutions when needed
• Ability to work under pressure

Beneficial

• High school graduate with some college preferred (emphasis in engineering, math, statistics, accounting, finance, business, or economics)
• Experience in precision sheet metal production work
• Advanced skill in use of CAD system
• Ability to lay out flat pattern for quote
• Prior sales support experience a plus

 

PHYSICAL REQUIREMENTS OF POSITION:

Sit 75%, Stand 5%, Walk 10%, Drive 10%.

Maximum (minutes): Sit 360, Stand 24, Walk 48, Drive 48.

 

Must have normal vision (with or without corrective lenses) and hearing (with or without corrective hearing aids).

 

Working Environment: Office environment with intermittent shop environment.  Light noise level in the office, ranging to moderate noise level in the shop.  Occasional exposure to dust, heat and cold.

 

This position will require drug testing per policy. 

Monday through Friday 8:00am to 5:00pm