Merchandising Staffer

Merchandising Staffer

Reports to: Lead, Manager, Senior Manager, Assistant General Manager, and General Manager.

Salary: $19.75-$22, non-exempt position. Specific starting wages are dependent on location and experience . (Level 1 or 2)

Hiring Specifics: Seasonal, Part-time and Full-time positions available.

What you'll do

A Merchandising staffer is someone who knows how to make a department look good, any department. You'll work directly with the Management team to ensure the day-to-day operations and expectations of their zone/department are being met. An ideal candidate is someone who is positive that contributes to the overall morale of the store, and understanding of what makes Sports Basement awesome and unique. A Merch staffer demonstrates WOW customer service in all aspects of Merchandising, and is a role model for fellow staffers. Do you love decorating and organizing? Do you want to make the world a more inspiring place? Then you'll love being part of our small, energetic team working to display our products in an organized and creative way. There's nothing quite as satisfying as seeing your beautiful displays being shopped on the sales floor.

Product Management

• Identifies merch priorities for their zone/department and works with their manager to create a daily plan of action.
• Works with department staff and Merchandising Team, to ensure all incoming product and projects are merchandised and completed efficiently, effectively, and safely (i.e. markdowns, retags, signage).
• Product management is logical, creative and ultimately results in a great shopping experience.
• Effectively utilize communication tools to share what's new and what's changed.
• Consistently ensure store signage and displays are accurate, enticing and informative
• Learn to communicate with Buyers to improve product management.
• Collaborates with the merchandising team to create awesome department/zone displays.
• Works with their Supervising Manager to learn, understand, and implement department goals while maintaining cleanliness and organization, prioritizing safety at all times, in all work areas.

Customer Service

• Able to provide outstanding (WOW) customer service.
• Trains SB staff to utilize SB tools to create WOW experiences.
• Expert in home zone/department and proficient in one other department to provide excellent on-the-spot customer service.
• Your Manager or General Manager can require you to be a POS Level 4 as a part of your Lead requirements.
• Learning to implement SB's Security Policy.

Staff Experience & Development

• Maintains open communication; zone/department staff find you approachable and are comfortable coming to you with questions, concerns or issues.
• Actively participates in zone/department trainings and clinics.
• Is the point person for training zone/department staff
• Encourages staff to participate in staff outings and fun events planned for staffers

Business Experience

• Stays up-to-date with all company information and quickly implements department initiatives.
• Is aware of daily goals and keeps track of store performance against set goals.
• Works with a supervising manager to identify assigned department staffing needs, reviews applications and conducts interviews, keeping diversity and inclusion efforts top priority.
• Responsible for working with their manager to complete daily operations in the assigned zone/department.
• Demonstrates "ok is not ok" and actively seeks out improvement opportunities for their assigned zone/department.
• Is a self-starter and understands how to prioritize daily workload
• With oversight from the manager, a lead helps to delegate and give clear instructions to store staff; works efficiently with staff to complete daily tasks.
• Ability to effectively communicate both written and verbally.
• Understands the charm of Sports Basement, and creates a positive and fun vibe that elevates the customer and staff experience

Qualifications

• Previous retail, merchandising, or industry experience.
• Ability to create a WOW experience for every customer.
• Possess strong verbal and written communication with customers and staff and with excellent attention to detail.
• Flexibility and adaptability as your role day to day might change.
• Must be able to lift 40 pounds, bend down repeatedly, and stand for the majority of a shift.
• Maintains a clean and safe work environment.
• Time management skills.
• Problem-solving skills
• Internal Candidates: Awareness of business tools that are pertinent to your zone/department: including but not limited to Google Docs, Shopify, POS systems, Winterstieger, Sales Saver, Lightspeed and Fiori (training available on these software platforms)
• Available to work during operating hours which include most weekdays, weekends, and holidays (except Thanksgiving and Christmas).

About Sports Basement

Since 1998, Sports Basement has been more than a sporting goods store - we're a community hub offering the best brands at Basement prices, with giving back baked into our DNA. What started as a weekend-only shop in a San Francisco warehouse has grown into multiple fully stocked Bay Area locations, several newly opened Southern California stores, in-house snow and bike shops, a thriving rentals program, and a robust ecommerce website at sportsbasement.com . We've come a long way, and we couldn't be prouder of the company we've become.

Our Mission

We're here to help our communities shine a little brighter, live a little greener, and make the outdoors more fun and accessible for everyone. Because your gear is more than just stuff, and we're more than just a store.

Our Core Values

A lot of companies say they care about customers, community, and the environment. We do too - but what sets us apart is how we actually live those values every day. A few principles that guide us:

• Couches before profit
• Economical vs. Extravagant
• Volunteer vs. Donate
• Proximity vs Productivity
• O.K. is not O.K.
• Doers vs. Degrees
• Creativity before efficiency
• Autonomy before rules
• YES! vs. NO
• Safety before speed

Benefits

• Sports Basement offers competitive wages with real opportunities for advancement. Starting pay varies by location and experience - but the perks go well beyond the paycheck:
• Full health, dental, and vision coverage (full-time staff)
• Profit-sharing bonus pool
• 40% off our already low prices for life (after 2,000 hours worked)
• A fully stocked kitchen with free breakfast, lunch, and/or dinner
• A free flight for every year-equivalent of hours worked
• Free skiing, camping, and biking trips through our Out of the Basement program
• Free use of rental gear
• 40% reimbursement on out-of-pocket costs for individual sports activities
• 401(k) plan
• Company ESOP retirement program
• Flexible scheduling for students