Middleware Engineer

Job Type:- Fulltime
Position:- Middleware Engineer
Location:- Raleigh, NC | Phoenix, AZ

Job description:-

Digital : Mobile Computing - Mobile Middleware


Must Skills:- WebLogic, IIS, Mule soft, BizTalk and Adobe Docgen.


need in support technologies not in integration or enterprise developer
Middleware Engineer
• Deep knowledge of products such as WebLogic Server, MQ, SOA Suite, and Oracle Forms and Reports.
• Experience on creating and configure JDBC Data sources for backend database.
• Handling all the aspects of administration tasks such as day-to-day monitoring, Installation, Configuration, Clustering, Deploying Applications.
• The ability to analyze performance metrics, identify bottlenecks, and optimize applications and systems is critical.
• Proficiency in different technical areas including Windows and Linux platform, Patching Server related issues, monitoring alerts, Troubleshooting alerts etc.
• Hands-on experience with WebLogic, Tomcat, Apache Server, JBoss, and Kafka.
• Identify, diagnose, and resolve issues related to shell scripts, Ansible templates system processes, and application performance.
• Create and maintain clear and concise documentation for scripts, system configurations, and operational procedures.
• Effective communication and collaboration skills to work with diverse teams.
Role Summary
We are seeking a highly skilled Middleware Support Engineer to join our production support team. This role requires 24x7 monitoring, troubleshooting, and maintenance of critical middleware platforms (Oracle WebLogic, MS IIS, MuleSoft ESB, Microsoft BizTalk) and the Adobe DocGen (Adobe Experience Manager/Document Generation) integration. The ideal candidate will bridge the gap between infrastructure and application development teams, ensuring high availability and performance.


Key Responsibilities

• Middleware Administration & Support (WebLogic/IIS/BizTalk/MuleSoft):
  • Install, configure, patch, and maintain WebLogic, MuleSoft Anypoint Platform, and IIS.
  • Provide 24x7 L2/L3 production support for critical integration issues.
  • Monitor application performance, server health, and messaging queues using tools like AppDynamics, Dynatrace, or Splunk.
  • Troubleshoot complex issues, including thread dumps, heap dumps, connection pooling, and JVM memory leaks.
  • Manage BizTalk server groups, including host instances, adapters, and MessageBox databases.
• Adobe DocGen Support:
  • Support the integration of Adobe Document Generation API/AEM with enterprise applications.
  • Troubleshoot document generation failures, template mapping issues, and API connectivity problems.
  • Ensure compliance with security standards (SSL/TLS) for document processing.
• Incident & Problem Management:
  • Identify, analyze, and resolve technical support tickets within SLA, performing Root Cause Analysis (RCA).
  • Coordinate with developers and vendors for permanent fixes.
  • Handle escalation management professionally.
• Automation & Deployment:
  • Automate routine tasks using WLST, PowerShell, Python, or Shell scripting.
  • Execute deployments of EAR, WAR, and JAR files across development, QA, and production environments.

Required Skills & Qualifications

• Experience: 5+ years of experience in Middleware Production Support.
• Platforms:
  • Oracle WebLogic 12c/14c: Strong administration skills.
  • MuleSoft: Experience with Any point
  • Platform (API Manager, Runtime Manager).
  • Microsoft IIS: Configuration and troubleshooting.
  • Microsoft BizTalk Server: Administration and monitoring.
  • Adobe Solutions: Experience with Adobe Experience Manager (AEM) or Document Generation APIs.
• Technical Knowledge:
  • Operating Systems: Advanced Windows and Linux (RHEL) administration.
  • Languages: Java/J2EE basics, XML, DataWeave.
  • Security: Configuring SSL/TLS and certificates.
• Tools: ServiceNow, JIRA, AppDynamics/Splunk.
• Soft Skills: Excellent analytical, communication, and team collaboration skills.
• Availability: Willingness to work in rotational shifts, including nights and weekends.