Threat Detection & Response Consultant

OverviewThe Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.Job DescriptionIn the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below: Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertiseYour contribution to the team: A collaborative spirit and excellent communication skills. Ability to handle complex incidents and implement resolutions A knack for conducting IT infrastructure assessment and identifying key optimization opportunities Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus The ability to work with cross-functional teamsRequired Skill and Experience• Experience in Incident handling methodologies — NIST or equivalent framework awareness• Cyber incident lifecycle understanding — end-to-end awareness from detection to closure• Cyber Incident Management & Coordination Coordinate across SOC, Incident Response, and business teams. • Executive communication and reporting — translating technical events into leadership language• Experience in Regulatory and compliance reporting — experience with governance or oversight reporting obligations• Coordinating across IR teams, leadership, vendors, and legal/privacy• Experience in Documentation discipline — playbook maintenance, runbooks, structured record keeping• Experience in ITSM tooling — Jira or equivalent incident tracking and workflow platform• Use Jira for ITSM-based incident tracking. Maintain accurate incident records, status updates, and escalation trails throughout the incident lifecycle.• ITIL or ITSM process framework experience• FHFA or financial services regulatory reporting experience• TTX facilitation or planning experience• Familiarity with vulnerability management concepts• Insider threat program awareness• Experience with third-party risk or vendor incident managementPreferred Skill and Experience• Case management — Times or equivalent SOAR/workflow automation platform• Experience and Exposure to Cybersecurity knowledge• On-Call and Extended Coverage Participate in weekend on-call rotation. During high-severity or lengthy incidents, additional time beyond standard hours may be required. Compensatory time off is provided in return.Additional Required Qualifications• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. • This position may require relocation and/or travel to work/project location. • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.EEO/About UsBenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time OffAbout Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.Technical/Domain Skill 1Technology|Security Operations|Threat Intelligence Technical/Domain Skill 2Technology|Infrastructure Security|SOC Operations Technical/Domain Skill 3Technology|Security Operations|SOAR Work LocationRaleigh, NC, Reston, VA, Richardson, TXCountryUSAState / Region / ProvinceNorth Carolina, Texas, VirginiaCompanyITL USA Interest GroupInfosys Limited Job RoleInfrastructure Consultant 2Career RoleConsultant - Infrastructure Management - USAuto req ID: 150686BR