Business Systems Analyst

Business Systems Analyst

Come join a growing financial technology company that's leading the marketplace in both the marketing and servicing of credit cards! Continental Finance Company specializes in credit card options for those consumers with less than perfect credit. We are seeking a Business Systems Analyst to support our Information Technology team.

The Business Systems Analyst is a member of an agile development team that delivers software products and services to internal stakeholders and external customers. The Business Systems Analyst plays a critical role in ensuring that the needs of the business and customers are captured and conveyed to the development team as part of our agile Scrum process.

Essential Functions:

• Analyze and document end-to-end system workflows, data flows, and functional/technical requirements
• Work closely with Credit Risk teams to understand underwriting policies, risk strategies, and portfolio management needs, and translate them into system logic.
• Translate credit policy, underwriting strategies, and data science models into decision engine logic.
• Partner with Marketing teams to design and execute credit card acquisition campaigns, including Pre qual, Internet and direct mail campaigns strategies.
• Collaborate with Data Science teams to operationalize models (risk scores, response models, fraud signals) into production systems.
• Develop user stories, acceptance criteria, process flows, and data mapping documentation
• Define API requirements and support integrations with credit bureaus (Experian, TransUnion, Equifax), KYC/fraud platforms, and marketing systems
• Translate campaign strategies and model outputs into decision rules, segmentation logic,
• Support campaign execution, tracking, and performance analysis (approval rates, conversion, response rates, ROI)
• Collaborate with engineering teams on system design, APIs, and event-driven architectures
• Participate in Agile ceremonies and manage backlog using Azure DevOps or JIRA
• Support UAT and end-to-end testing by defining test scenarios and validating outcomes
• Troubleshoot production issues and perform root cause analysis across decision systems, models, and data pipelines

The ideal candidate will have the following:

• 5+ years of experience as a Technical BSA in fintech or financial services
• Computer science background preferred
• Hands-on experience with decision engines or rule-based systems
• Experience working with Agile tools (Azure DevOps, JIRA, Confluence)
• Solid understanding of APIs (REST/JSON), system integrations, and data flows
• Advanced SQL skills for data analysis, validation, and troubleshooting
• Strong analytical, problem-solving, and communication skills
• Strong understanding of credit card acquisition, underwriting, and lifecycle management

Why Continental Finance?

Continental Finance Company (the "CFC") is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. Since our founding in 2005, we have prided ourselves on corporate responsibility to customers in terms of a strong customer support program and fair treatment. With our success, we have also grown into an innovative financial tech company! With a state-of-the-art consumer marketing and servicing platform, we provide a variety of services to consumers when other financial institutions will not accommodate them. With more than 2.6 million credit cards managed and serviced since our founding, we pride ourselves on putting the customer first. We are not a chartered banking financial institution, nor are we a debt originator or a credit card issuer.

CFC is an equal opportunity employer that is committed to inclusion and diversity. Our company provides equal employment opportunity (EEO) regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

CFC is seeking bright, energetic individuals that will help us grow and develop together! We uphold a promise to treat our employees with the same care and concern as we do our customers. We offer all employees competitive compensation and benefits in an exciting, fast-paced business casual environment. Join our growing team and apply online today!

CFC offers a hybrid work schedule which includes three (3) core days in the office (Tuesday, Wednesday, and Thursday) and two (2) remote workdays (Monday and Friday)

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