Registrar

RegistrarThe University Registrar leads and manages the Office of the Registrar across a residential undergraduate population of traditional Corps of Cadets and Civilian student body, as well as an online undergraduate and graduate population through the College of Graduate and Continuing Studies. The Registrar oversees the full range of registrar functions across these populations: student academic records, course and classroom scheduling, degree audit and graduation certification, enrollment reporting, and compliance with FERPA and applicable federal regulations.Reporting directly to the Provost and Dean of the Faculty, the Registrar plays a central role in supporting academic planning, institutional data integrity, and student success across Norwich's residential and online programs. The position serves as a key institutional resource on academic policy for the Provost's office, deans, department chairs, school directors, and faculty governance bodies, and will be tasked with collaborating across the institution to innovate efficiencies and administer solutions in these spaces. The Registrar supervises a team of seven staff, including an associate registrar and an assistant registrar.Key responsibilities, opportunities, and challenges include:Serve as a thoughtful and strategic advisor to faculty and university leadership on curriculum implications, course scheduling, systems, policies, processes, and the course catalog.Work in close collaboration across the university to problem-solve and find solutions.Partner closely with faculty and academic leaders to ensure they have what they need to navigate systems, curricular changes and implications, and ensure best practices and compliance.Optimize complex schedules and the course catalog for the best use of resources, systems, and people while supporting enrollment, student success, and retention efforts.Be creative around policies, procedures, and processes for different student populations and academic program needs.Continue to augment MOUs for strong transfer agreements and ensure the university remains transfer friendly.Partner on the feasibility of micro-credentialing and badging to support experiential learning and enrollment growth efforts.Manage university-wide academic records and compliance.Utilize technology and systems to optimize course scheduling and registration functions.Partner with academic affairs to ensure accurate degree audits and timely graduation certification.Provide the Provost's office and institutional research with accurate, timely enrollment data supporting financial planning, accreditation reporting, and strategic initiatives across residential and online programs.Lead and continue to develop and inspire a highly competent team.Requirements include:A minimum of five years of progressively responsible experience in a registrar's office at the Assistant Registrar level or above, with demonstrated competency across core registrar functions.A Bachelor's degree is required; a Master's degree from an accredited institution is preferred.A demonstrated ability to build bridges and relationships across a university.Thorough knowledge of FERPA and federal compliance requirements applicable to student academic records is required; familiarity with NCAA eligibility compliance reporting is preferred.Experience supporting both traditional term-based and online or non-traditional enrollment structures is required; familiarity with online and graduate program administration, including rolling enrollment and accelerated term structures is preferred.Strong analytical, organizational, and communication skills, with the ability to present complex data clearly to a variety of institutional audiences.Demonstrated ability to lead and develop a professional staff.Functional experience with Ellucian Banner SIS, including registration modules, degree audit, and enrollment, and experience with Coursedog or comparable curriculum and scheduling platforms is preferred.Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. All candidates must be legally authorized to work in the United States without requiring immigration sponsorship.