Unit Secretary- Days

Who We Are:

Since 1985, BHCHP’s mission has been to ensure unconditionally equitable and dignified access to the highest quality health care for all individuals and families experiencing homelessness in greater Boston. Over 10,000 homeless individuals are cared for by Boston Health Care for the Homeless Program each year. We are committed to ensuring that every one of these individuals has access to comprehensive health care, from preventative dental care to cancer treatment. Our clinicians, case managers, and behavioral health professionals work in more than 30 locations to serve some of our community’s most vulnerable—and most resilient—citizens.

From our earliest days as a program, we have always sought to do work that is transformational: recognizing our shared humanity; centering dignity, compassion, mutual respect and supporting the right of every individual to access the highest levels of health care and every staff member to reach their fullest potential. We continue to be committed to building bridges and breaking down barriers, including systemic racism which harms us all. We provide community-based health care services that are compassionate, dignified, and culturally appropriate, incorporating social determinants of health, with the goal of breaking down the physical and systemic barriers that our patients face.

Job Summary

Hours : Full Time: 40 hours per week; Monday – Friday, 7am - 3:30pm

Union: Yes

Union Name: 1199 SEIU

Patient Facing: Yes

Boston Health Care for the Homeless Program is looking for Unit Secretary to provide phone coverage and support services which are essential to the overall functioning of our respite programs. This position is crucial to assuring the continuity of patient care, providing an essential link for communication involving all departments including transportation. 

Responsibilities:

• Phone coverage and triage of calls

• Act as link between sites

• Scheduling and recording appointments

• Facilitate transportation

• Transcribe information

• Enter information into McInnis House database

• Collect, collate and enter data

• Interface with patients and administrative staff and act as a member of the team of caregivers

Qualifications:

• High School Diploma or equivalent 

• Minimum one year experience in a clinical setting 

• Secretarial training a plus

• Bilingual a plus

• Medical terminology 

• Strong computer skills 

• Strong organizational, communication and interpersonal skills 

• Proficient reading and writing skills 

• Excellent customer service skills 

Compensation:

• The compensation starts at $22.25 - $35.60 per hour actual offer is based on years of relevant experience. 

• BHCHP full time employees are eligible for our competitive time off policy, health, dental, and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees. 

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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