Field Service Mechanic A

Job Title: Field Service Mechanic A Location: Concord, NC, USA, 28027 Pay Range: $28.00 - $33.00 per hour Requisition #: 68850 Job Purpose As a Field Service Mechanic A, you are a master technician and will assume a leadership role in product knowledge and standards of quality within the branch. You will serve as a go‑to resource for utilizing your mechanical expertise to ensure the Herc fleet remains in proper operating condition on our customer jobsites at all times. Field Service Mechanics are dispatched to local jobsites at various times of the day and work independently without direct supervision, providing the opportunity to build positive relationships with customers while supporting the growth and improvement of your community. What you will do Develop and maintain a consistent schedule of performing preventive maintenance of all Herc owned fleet at long-term customer job sites Oversee and conduct oil changes, lubrication of equipment, tire replacements, hose repairs, battery replacements and assorted services Diagnose and repair heavy equipment as required to ensure proper operating condition at the job site Diagnose and troubleshoot fuel systems, electrical systems, hydraulic systems and propane systems Recondition and replace assorted parts to return equipment to a safely functioning state Educate customers on proper use of equipment to avoid future breakdowns Analyze problem areas for any significant wear or tear and address to ensure proper usage of the equipment until the next scheduled visit Adhere to all safety guidelines posted at active jobsite where repairs and maintenance are completed Maintain work area on jobsite in a clean and organized manner Produce timely and detailed service reports and repair logs Follow all company's filed procedures and protocols Build positive relationships with customers Perform additional duties as assigned Requirements High school diploma or equivalent Ability to operate and test equipment such as boom lifts, forklifts, compressors, portable and stationary generators, hydraulics, pumps and assorted tools and equipment Ability to understand detailed technical schematics, owner manuals, and product warning labels Ownership of sufficient selection of hand and air/electric tools to complete most repairs and services Ability to be on call to support operational needs A valid driver's license Skills Ability to drive/operate multiple types of vehicles and equipment Ability to follow up with customers in a timely manner Ability to handle assorted tools properly and safely Ability to safely lift up to 50 lbs Attention to detail Customer service skills to naturally converse with jobsite foreman Flexibility to adapt to changing needs on an active jobsite Interpersonal skills to communicate effectively and efficiently Must possess solid written and verbal communication skills and be able to perform basic computer operations such as opening and closing work orders Solid and proven computer skill set to enter work orders Understanding the importance of time management Works and communicates effectively with all levels of the company Benefits Keeping you healthy Medical, Dental, and Vision Coverage Life and disability insurance Flex spending and health savings accounts Virtual Health Visits 24 Hour Nurse Line Healthy Pregnancy Program Tobacco Cessation Program Weight Loss Program Building Your Financial Future 401(k) plan with company match Employee Stock Purchase Program Life & Work Harmony Paid Time Off (Holidays, Vacations, Sick Days) Paid parental leave. Military leave & support for those in the National Guard and Reserves Employee Assistance Program (EAP) Adoption Assistance Reimbursement Program Tuition Reimbursement Program Auto & Home Insurance Discounts Protecting You & Your Family Company Paid Life Insurance Supplemental Life Insurance Accidental Death & Dismemberment Insurance Company Paid Disability InsuranceSupplemental Disability Insurance Group Legal Plan Critical Illness Insurance Accident Insurance Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors. #J-18808-Ljbffr Herc Rentals Inc