Account Manager, Brand Partnerships
Koala
Account Manager, Brand Partnerships
Location: Los Angeles, CA (Hybrid / In-Office as needed)
Type: Full-Time
Compensation: $100,000 base (commensurate with experience)
Overview
- We’re looking for an Account Manager to manage brand relationships within our Brand Division and serve as the bridge between clients and our internal production teams. This role encompasses end-to-end account management across branded content initiatives, including video planning, production coordination, shoot execution, communication, and delivery.
- The ideal candidate is highly organized, deeply communicative, production-savvy, and comfortable managing multiple brand partners simultaneously. You will be responsible for keeping projects moving smoothly, clients informed, and internal teams aligned across Slack and all necessary communication channels.
- This is a hands-on, client-facing role for someone who understands how digital content gets made and knows how to manage expectations, timelines, and creative workflows at a high level.
Key Responsibilities
Client & Account Coordination
- Serve as the day-to-day contact for brand partners across active projects
- Responsible for client communication across Slack, email, calls, and meetings, ensuring responsiveness, clarity, and strong relationship management
- Translate brand goals, creative direction, and project objectives into clear internal briefs and action plans
- Proactively manage client expectations, timelines, deliverables, and approvals
- Identify opportunities to strengthen partnerships, expand scope, and improve overall client experience
Production & Project Management
- Manage end-to-end execution of branded content videos, from kickoff through final delivery
- Work closely with producers, creatives, talent, and post-production teams to ensure projects stay on schedule and on budget
- Manage shoot planning and logistics in collaboration with production leads (scheduling, locations, talent, assets, approvals)
- Track milestones, deliverables, revisions, and feedback loops across multiple concurrent projects
- Ensure all creative output aligns with brand guidelines, project objectives, and platform best practices
Internal Coordination & Communication
- Maintain clear, organized communication across Slack and project management tools
- Keep internal stakeholders and Account Director updated on timelines, priorities, and client feedback
Operational Responsibilities
- Manage scopes of work, timelines, and deliverables in coordination with leadership
- Ensure a high bar for organization, follow-through, and accountability across all brand engagements
Qualifications
- 2.5-5 years of experience in account management, brand partnerships, or client services at a digital production company, creative agency, or branded content studio
- Strong understanding of digital content production workflows (pre-production, production, post-production)
- Proven experience managing brand clients and multiple projects simultaneously
- Exceptional communication skills, written and verbal, with comfort operating primarily in Slack and fast-moving environments
- Highly organized, detail-oriented, and proactive with a strong sense of ownership
- Based in Los Angeles and available for in-person meetings, shoots, and productions as needed
Nice to Have
- Experience working with creators, influencers, or talent-led productions
- Familiarity with short-form and platform-native content (TikTok, Instagram, YouTube, etc.)
- Background in branded entertainment, social content, or performance-driven content
- Comfort navigating fast-growth, entrepreneurial environments
Why This Role
This is a high-impact role. You’ll sit at the center of meaningful creative work, collaborate with talented internal teams, and play a critical role in delivering best-in-class branded content for leading partners.
Vacancy posted more than 2 months ago
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