Head of Insurance Programs

Own Roamly's portfolio of insurance programs end to end, including current and future programs Own program performance across loss ratio, combined ratio, premium growth, retention, and mix Establish KPI frameworks and reporting cadences for each program Run monthly and quarterly performance reviews Diagnose adverse trends and drive corrective action through rate, appetite, guideline, or program restructuring changes Represent the program portfolio to executive leadership, carrier partners, and reinsurers Ensure programs operate within regulatory, contractual, and carrier requirements across jurisdictions Own underwriting guidelines, risk selection criteria, appetite, and authority levels across programs Oversee daily underwriting referrals and exception decisions within service-level agreements and delegated authority Lead portfolio underwriting, monitoring in-force distribution, exposure concentration, and segment-level results Keep guidelines, referral thresholds, and underwriting documentation current, audit-ready, and used Oversee portfolio and account-level pricing, loss cost modeling, and risk segmentation Own rate adequacy, lead indication processes, translate analysis into pricing and appetite decisions, and drive filing strategy and implementation timelines Partner on reserving and claims analysis Collaborate with Sales, Claims, Actuarial, Legal and Compliance, Product, and Engineering Apply AI and automation to underwriting workflows such as referral triage, risk selection, and portfolio monitoring Requirements Real fluency in P&C auto, carshare and rideshare, RV, and adjacent mobility insurance lines across multiple jurisdictions Experience owning insurance programs end to end, including products and programs in market and new programs Ability to set appetite, guidelines, and rate strategy Ability to present at renewal to carrier partners Ability to build business cases for new insurance programs Experience with underwriting referrals, exceptions, and authority decisions Experience with underwriting and actuarial discipline Experience managing carrier and reinsurer relationships Ability to work across regulatory, contractual, and carrier requirements in multiple jurisdictions Experience with loss ratio, combined ratio, premium growth, retention, and portfolio mix Ability to establish KPI frameworks and reporting cadences Experience diagnosing adverse trends and driving corrective action Experience owning underwriting guidelines, risk selection criteria, appetite, and authority levels Experience overseeing underwriting referrals and exception decisions within service level agreements and delegated authority Experience with portfolio underwriting, in-force distribution, exposure concentration, and segment-level results Ability to maintain audit-ready underwriting documentation Experience with portfolio and account-level pricing, loss cost modeling, and risk segmentation Experience leading rate indication processes, pricing and appetite decisions, filing strategy, and implementation timelines Experience partnering on reserving and claims analysis Ability to partner with Sales, Claims, Actuarial, Legal and Compliance, Product, and Engineering Ability to apply AI and automation to underwriting workflows, including referral triage, risk selection, and portfolio monitoring Core Competencies Demonstrates expertise in managing insurance programs end to end, with a strong focus on underwriting guidelines, risk selection, and performance metrics. Proficient in applying AI and automation to enhance underwriting workflows and ensure compliance across multiple jurisdictions. Highest-signal resume keywords P&C Auto Insurance Underwriting Guidelines Management KPI Framework Establishment Loss Ratio Analysis Portfolio Underwriting ATS Optimization Keywords Hard Skills Insurance Program Management Rate Strategy Development Risk Segmentation Loss Cost Modeling Adverse Trend Diagnosis Portfolio Pricing Underwriting Documentation Maintenance Authority Decision Making Performance Review Execution Claims Analysis Soft Skills Presentation Skills Collaboration Business Case Development Relationship Management Problem Solving Industry Keywords Carshare Insurance Rideshare Insurance Regulatory Compliance Carrier Relationships Reinsurer Management Tools & Technologies AI in Underwriting Automation Tools #J-18808-Ljbffr Jobtailor