Global Customer Service Analytics Lead
Johnson & Johnson
DePuy Synthes, a Johnson & Johnson company, is seeking a Lead Analyst for Global Customer Service Strategy to help shape and advance the global customer service operating model from Raynham, MA. Hybrid collaboration with cross-functional teams and regional stakeholders to implement and track global strategies. The role focuses on analytics, digital transformation, and enterprise-wide improvements in service efficiency and customer experience, with potential relocation/rotation within the DePuy #J-18808-Ljbffr Johnson & Johnson
- Johnson & Johnson, DePuy Synthes in Raynham, MA, seeks a Lead Analyst for Global Customer Service Strategy to shape an enterprise‑wide service model.... ...regions and functions. A 5+ year background in healthcare analytics is preferred. #J-18808-Ljbffr 6029-MEDICAL DEVICE...Suggested
- ...& Johnson, a leader inhealthcare and MedTech, seeks a Lead Analyst for Global Customer Service Strategy in Raynham, MA. You will shape the global service... ...and digital transformation. You will design analytics solutions, build executive-ready dashboards, and translate...Suggested
- ...recruiting a Supplier Quality Systems Specialist to manage data analytics, reporting, and monitoring of supplier quality performance.... ...supporting audits and management reviews. Travel is limited. #J-18808-Ljbffr 6029-MEDICAL DEVICE BUSINESS SERVICES, INC. Legal EntitySuggested
- Bausch + Lomb is seeking a seasoned Vice President, Global IT Lead, Commercial to partner with global Commercial leadership and shape the technology roadmap for CRM, marketing, eCommerce, data and analytics. The role drives AI-enabled insights, ensures platform standardization...Suggested
- Job Function: Customer Management Job Sub Function: Customer Service Operations Job Category: Professional All Job... ...Companies, is recruiting for a Lead Analyst Global Customer Service/Orthopedics,... ...service capabilities, tools, and analytics. Design, build, and maintain...SuggestedWorldwide
$60.5k - $80.7k
Job Description Join a global professional services leader. We are committed to solving the world’s biggest challenges in the areas of water, energy... ...Provide technical support in the area of environmental analytical chemistry to project teams working within a diverse range...Work at officeLocal area3 days per week- ...Biomaterials to sit in Raynham, MA or Zuchwil, Switzerland. You will lead the end-to-end supply chain execution of our Spine Biomaterials... ...Tech businesses, driving contemporary best practices on a global scale. Reporting to the Vice President of Spine, Sports, and CMFT...
- ..., Value Stream Leader, Spine Digital, MIS and Biomaterials to lead global supply chain operations from Raynham, MA or Zuchwil, Switzerland... ...in people management, and strong VSM expertise to drive cost, service, and quality improvements across multiple #J-18808-Ljbffr 602...
- Johnson & Johnson MedTech seeks a Lead MSA SOP Strategy & Compliance Leader to shape SOP governance across DePuy Synthes Medical and... ...audits, and ensure timely updates to SOPs in line with evolving global regulations and industry #J-18808-Ljbffr Johnson & Johnson MedTech
- ...& Johnson, in the context of the DePuy Synthes separation, seeks a Sr. Director of IT Portfolio Management to shape and govern the global IT investment portfolio, ensuring it aligns with business strategy and transformation priorities. The role partners with executive...
- Johnson & Johnson is seeking a Sr. Manager for Global Security Technology to lead strategy and execution of security tech across the enterprise. You will drive modernization, oversee deployments, and ensure compliance while aligning with business goals. Hip deep experience...
- ...Lomb seeks a Senior Director, IT - Supply Chain Product Line to lead global IT strategy for the supply chain, align with enterprise... ...reports to senior leadership and requires deep expertise in AI/ML, analytics, cloud transformation, and vendor management to deliver measurable...
$270k - $320k
Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting... ...integrated and built to serve our customers across the full spectrum of their... ...platforms, Commercial data and analytics, pricing, service management, eCommerce, and field force...Temporary workWork visa3 days per week- ...Group Manager - Client Services for its Media and... ...Group Client Partner leads a portfolio of $100M+.... ...cloud modernization, customer experience, and digital... ...modernization, data and analytics, digital engineering,... ...business issues and drivers Global Delivery Model...Full timeContract workTemporary work
- DePuy Synthes is recruiting for a Professional, Customer Orders, located in Raynham, MA; Raritan, NJ; West Chester, PA; Palm Beach Gardens... ...order-to-cash processes. You will work with Sales, Customer Service, Supply Chain, Finance, and IT to deliver reliable technology solutions...
$125k - $150k
...Overview The Senior Manager, Customer Service Technology & Systems,... ...agent experiences Balance global platform standardization with... ...Optimization & Automation Lead end‑to‑end system implementations... ...service expectations Reporting, Analytics, & Insights Establish KPIs...Contract workLocal areaImmediate startRemote work2 days per week$50k - $70k
PPG Industries (UK) Limited is seeking a Customer Service Supervisor in Avon, MA to lead a team of representatives and ensure high-quality service. You will provide daily guidance, handle escalations, and mentor team members to enhance customer service practices. The ideal...$193.63k - $254.14k
Legend Biotech is a global biotechnology company dedicated... ..., Global Strategy Lead as part of the Strategy... ...Marketing, Market Access, and Customer Experience teams to... ...organization. Strong analytical and problem‑solving... ...marital status, military service and veteran status, disability...Permanent employmentFull timeTemporary workFor contractorsLocal areaWorldwideFlexible hours$17.25 - $17.75 per hour
...Whether you're working in our four global Home Offices, Distribution... ...100 company and the world's leading off-price retailer.... ...Responsible for promoting an excellent customer experience. Oversees a team... ...ensuring prompt, courteous customer service and promotion of loyalty...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$80k - $100k
...appointments with homeowners who are interested in our industry leading products and services. With weekly and monthly bonuses our supervisors... ...a team of dedicated supervisors. Deliver exceptional customer service by actively listening to customer needs,...- Jobtailor is seeking an experienced marketing leader to translate global US brand strategies into actionable plans for international markets. The role collaborates with US teams on big ideas, deploys campaigns internationally, and ensures local relevance and consistency...Local area
- Legend Biotech USA Inc. is seeking an Associate Director, Omnichannel Advanced Analytics, to lead analytics strategy across non-personal promotion and omnichannel engagement. You will partner with Commercial, Brand Marketing, Digital, Field Operations, and IT to translate...
- ...Cranberries, Inc. in Lakeville, MA is seeking a Manager, Advanced Analytics & Modeling to transform data into insights that drive growth... ...pricing analytics, and experimentation within a hybrid work setup. Lead cross-functional partnerships with Revenue Growth Management,...
- Jobtailor in Massachusetts seeks a seasoned Brand Manager to lead initiatives across the Holistic Health portfolio, driving renovations... ...typically have 5+ years of branded consumer goods experience, international exposure, and strong analytical #J-18808-Ljbffr Jobtailor
- Bausch + Lomb in the United States seeks a Vice President, Global IT Lead, Commercial to direct end-to-end technology strategy for Commercial... ...will partner with senior leaders to drive revenue growth, customer engagement, and platform standardization while enabling AI-...
- Legend Biotech in Bridgewater, NJ, seeks an Associate Director, Omnichannel Advanced Analytics, to lead analytics across non-personal promotion and omnichannel engagement, translating data into actionable insights to optimize channel strategy. You will partner with Commercial...
- ...improvement using Lean and Six Sigma while partnering with R&D, Manufacturing, and Regulatory teams to embed quality by design. You will lead audits, monitor metrics, and coach a high-performing team, shaping enterprise-wide EHSS transformations and strategic initiatives...
- Nestlé Health Science is seeking a senior manager to lead and develop innovative Medical Nutrition products, ensuring regulatory and quality compliance across Global Plans. You will supervise the PD MN team and drive digital initiatives while coordinating with global R...
- Amneal is seeking a Senior Alliance Accounting Manager to lead finance operations for global alliance arrangements. You will manage royalty income/expense, milestone income, intercompany activity, and contract compliance, partnering with FP&A, Legal, R&D and international...Contract work
- MetLife seeks a seasoned Head of L&D - Global Technology & Operations to drive workforce capability and readiness across the enterprise. Located in New York, Bridgewater, or Cary, the role partners with HR leadership and executives to translate strategy into measurable...
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