Customer Service Representative

We are looking for a Customer Service Representative to join the team at our Hauling site in Natchitoches, LA. Schedule is Monday - Friday 8:00 a.m. - 4:00 p.m., and Saturday 7:00 a.m. - 10:00 a.m. Pay Range: $17-18/hr. depending on experience. On top of competitive pay, we offer excellent benefits, 401k match $1 per $1 up to 5%, vacation, and year-round work. JOB RESPONSIBILITIES: Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems. Assist customers by phone and in person to receive orders for installation, turn on, discontinuance, or change in service. Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders. REQUIREMENTS: 2+ years of Customer Service experience in a high call volume atmosphere Experience with MS Word, Excel, and Email preferred Excellent organization and communication skills Typing and 10-key skills are required Ability to analyze and solve problems. Gather data, compile information, and prepare reports Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.