Intune Specialist

Position: Intune Specialist
Location: 10 Park Pl, Boston MA
Duration: : 1 year

Detailed Description of Services:

• User Support: Provide first-level support to end-users encountering problems with Intune devices, applications, and policies.
• Endpoint Enrollment: Assist with the enrollment of new devices into Intune, ensuring they are configured correctly for company use.
• Application Management: Help users with installing, updating, and troubleshooting applications deployed through Intune.
• Security Policies: Assist in implementing and troubleshooting security policies, including conditional access and compliance settings.
• Profile Configuration: Aid in setting up user profiles, email accounts, and device settings in compliance with organizational requirements.
• Remote Troubleshooting: Provide remote assistance to resolve technical issues on Intune-managed devices.
• Documentation: Maintain detailed records of support interactions, resolutions, and common issues to create a knowledge base.
• User Training: Educate end-users on best practices for using Intune-managed endpoints and applications.
• Collaboration: Collaborate with Tier 3 support team for complex issues that require escalation.

Required Skills : Must be local to Boston, MA
Background Check :Yes
Drug Screen :Yes
Notes :
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Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :Yes
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :
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