Key Account Manager, Medical

Key Account Manager, Medical

Shape the Future with Us. At Lubrizol, we're bringing to life the chemistry behind clean water, efficient transportation, reliable infrastructure, critical medicines, and the products people rely on every day through science, sustainability, and a culture of inclusion. As part of our global team, you'll be empowered to make a real impact - on your career, your community, and the world around you.

Job Title: Key Account Manager, Medical

Job Type: full-time; remote

Location: Boston, MA or surrounding New England area preferred; Minneapolis; Cleveland. Must be in continental US.

How You'll Make an Impact As an Account Manager at Lubrizol, you will drive growth within the medical industry by managing strategic accounts and developing new customer relationships within the medical device and medical polymer sectors. You will be responsible for developing and executing account plans, negotiating agreements, and collaborating cross-functionally to deliver innovative solutions using Lubrizol's medical-grade thermoplastic polyurethanes. Your efforts will position Lubrizol as a trusted partner and industry leader, ensuring our continued success in the medical device market.

In this role, you will:

• Develop and execute strategic account plans for targeted medical device customers to drive revenue and market share growth.
• Identify and pursue new business opportunities with emerging customers and markets, leveraging industry insights and networks.
• Build and nurture customer relationships, ensuring high customer satisfaction and retention.
• Collaborate with internal teams (marketing, product management, engineering) to deliver tailored solutions that meet customer needs.
• Deliver accurate monthly sales forecasts, maintain up-to-date CRM records, and drive adoption of CRM best practices.
• Manage and grow high-value, strategic key accounts, serving as the primary point of contact and trusted advisors to senior stakeholders.
• Negotiate and close complex, multi-year commercial agreements, optimizing margins and ensuring alignment with Lubrizol's value proposition.
• Coordinate cross-functional resources to deliver superior customer experiences and innovative product solutions, maintaining a deep technical understanding of Lubrizol's capabilities.
• Lead executive-level meetings and represent Lubrizol at major industry conferences, tradeshows, and events.
• Analyze market trends, customer strategies, and competitive landscape to inform account strategies and uncover growth opportunities.

Required Qualifications that Enable Your Success

• Bachelor's degree in Business, Engineering, or related field from an accredited institution.
• Minimum 10 years of B2B sales experience, with at least 8 years directly managing key accounts in resins, polymers, specialty chemicals, or engineered materials.
• Proven success in developing and executing strategic account plans with global OEMs, negotiating multi-year supply agreements, and securing long-term specifications.
• Demonstrated project management, business development, and CRM/account documentation skills.
• Exceptional negotiation, presentation, and relationship-building abilities.
• Analytical and strategic thinker, with a hunter mindset and proactive approach to business growth.
• Ability and willingness to travel domestically up to 50% or more.

Preferred Qualifications that Drive you Forward

• Experience in the medical device industry, including knowledge of regulatory standards, biocompatibility, and product development cycles.
• Strong technical foundation in medical polymers/materials, with ability to discuss material properties, regulatory requirements, and testing protocols.

Your Work Environment

At Lubrizol, when you're not on the road, we're committed to providing a safe, inclusive, and empowering environment where you can do your best workwhether in a lab, on the production floor, or in a hybrid office setting. Depending on your role, your work environment may include:

• Standing, walking, or operating equipment for extended periods
• Working in a lab or manufacturing setting with appropriate PPE provided
• Use of computers and digital tools in an office or hybrid environment
• Occasional lifting or movement of materials
• Adherence to rigorous safety protocols and ergonomic standards

We continuously invest in our facilities and technologies to ensure they support your well-being, productivity, and growth. If you require reasonable accommodation, we are committed to working with you to ensure an inclusive and accessible experience.

Benefits that Empower You

• Competitive salary with performance-based bonus plans
• 401(k) match + Age-Weighted Defined Contribution
• Comprehensive medical, dental & vision coverage
• Health Savings Account (HSA)
• Paid holidays, vacation, and parental leave
• Flexible work environment
• Learning and development opportunities
• Career and professional growth
• Inclusive culture and vibrant community engagement

Learn more at benefits.lubrizol.com!

Salary Range: $150,000 $185,000. This range represents a good faith salary estimate for this position. The specific rate will be determined by variables such as education, experience, skill set, geographic location, internal equity, and alignment with market data.