Credit Representative

Credit Representative

Summary: The Credit Representative is responsible for addressing all issues and procedures related to the billing, processing and collection of statement accounts. Responsible for resolving incoming calls with Studio Owners regarding questions or concerns they have with their statements or billing transactions. Provides the Studio Owner up to date balances and processes refunds as needed. Reviews and processes the Co-Op advertising invoices daily. Maintains the Co-Op files up to date for accuracy. Prepares debit and credit items forwarded from other departments. Performs final audit when posting is complete to assure all items were correctly prepared and keyed before "end of day" transmission. Contacts Studio Owners in regards to their account being 31-60+ days past due. Assists Studio Owners with non-technical issues related to the EDC terminals. Sets up accounts for new and transfer Studios. Updates billing for monthly fees. Adds or changes status codes on Syspro database. Prepares account history for 30 day notices of default. Any other projects or duties assigned to help company meet its goals

Skills: Collection, Accounts receivable, cash application, Collection calls, excel data entry, credit notes, debit notes, syspro

Top Skills Details: Collection, Accounts receivable, cash application

Additional Skills & Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individual must be highly self-motivated and self-disciplined with ability to work effectively with little or no supervision. Individual must be a good communicator and posses excellent listening skills. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: College degree a plus. 3-5 years experience in an office environment (manufacturing business); ideally, 1-2 years is sufficient in accounts receivable and collections. Language Ability: Must speak/read/write in English as primary language of business. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, customer/consumer correspondence, etc. Ability to read and write routine reports and correspondence professionally and accurately as well as generate reports and job procedures. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Computer Skills: Must be highly proficient in Microsoft Office programs, including Word, Excel (formulas, filtering) and PowerPoint. Internet savvy for UCC filings and processing NDA labels and shipment tracking. Must be able to learn and effectively use our internal software system to review billing information, input data, and update systems/documents in a timely and accurate manner. Soft skills: Handworker Quick learner Willing to jump on the phone and do high volume calls

Experience Level: Expert Level

Job Type & Location: This is a Contract to Hire position based out of Los Angeles, CA.

Pay and Benefits: The pay range for this position is $25.00 - $25.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type: This is a fully onsite position in Los Angeles,CA.

Application Deadline: This position is anticipated to close on Sep 29, 2026.