Senior Azure Cloud Engineer

Job Description

Supplier will provide Tier 1 Cloud Operations service acting as Designated Responsible Individuals (DRIs) to support platform operations, issue investigation, triage, and escalation through Microsoft systems (e.g., ICM), with a focus on maintaining platform stability and operational responsiveness

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Skills and Requirements

o Act as Designated Responsible Individuals (DRIs) for platform operations within assigned scope

o 5- 7 years of support experience production deployment and release readiness activities

o Perform issue investigation, triage, and root cause analysis

o Engage in ICM ticket handling and escalation management

o Provide Tier I troubleshooting support and coordinate with downstream teams

o Strong powershell, scripting

o Represent Supplier within CSS operational workflows and incident response processes

Issues: open logs, azure monitoring, go check reports