Senior Product Designer

Senior Product Designer

Netspend Corporation is a global, vertically-integrated financial services and technology company dedicated to the delivery of innovative financial empowerment solutions to consumers worldwide. Netspend's financial products and services span prepaid, debit, cross-border payments, and loyalty solutions for consumers and enterprise partners. Netspend provides prepaid and debit account solutions that connect customers with secure, convenient access to global payment networks so they can manage their money and make everyday purchases. With a nationwide U.S. retail network, customers can purchase and reload Netspend products at 130,000 reload points and over 100,000 distributing locations. Since our founding in 1999 by industry pioneers, Netspend products have processed billions of dollars in transaction volume and served millions of customers worldwide. The company is headquartered in Austin, Texas with employees worldwide.

As a Senior Product Designer, you will be responsible for leading multiple projects of significant scope, complexity, and responsibility in creative vision/strategy and execution. You will work closely with your team to identify user needs, problems and define optimized end-to-end user journeys. You will collaborate closely with the design, product, data, and engineering teams to deliver the best-in-class experience for Ouro customers.

Key Responsibilities

• Work closely with business strategy, product, data, and engineering to run and execute projects with high-level direction within your product area
• Independently leads cross-team and/or multi-phase projects from design through implementation
• Identifies the right solutions to clarify and solve ambiguous, open-ended problems
• Creating presentations, wireframes, mockups, and prototypes to communicate design concepts
• Communicating with stakeholders to keep them updated on progress and get feedback
• Provide and seek feedback from your peers, including other product designers and teammates in your product team

Your Soft Skills

• Keep it simple: Scope work to keep momentum up while maintaining a high-quality bar for yourself and your team
• Unblock yourself: Know how to overcome barriers by proactively identifying and addressing their root causes
• Be decisive: Identify and gather input from others and consider customer needs to make informed and timely decisions that accomplish broader strategic goals
• Be self-aware: Know your own strengths and areas for professional growth. Know when to ask for help
• Know your audience: Understand how to tailor your designs and messaging to fit your audience; communicate clearly, concisely and at the right level of fidelity

Your Craft Skills

• Creates compelling vision work for the entire product or domain
• Use low-to-medium fidelity designs & prototypes to frame product opportunities
• Know your process and when to use which design methods, as well as when to change up an approach
• Generate and explore multiple potential solutions, and know how to identify the right ones
• Know how to use existing systems, and when to break out of them. Can work collaboratively to develop new patterns and principles for team-wide adoption
• Detail-oriented with motion, micro-interactions, copy, edge cases, and states
• Excellent UX problem-solving: Ability to create efficient solutions for complex user journeys
• Strong visual design skills: knows how to use color, composition, visual hierarchy to produce delightful user interfaces. Demands a high level of visual polish from their work

Qualifications

Required

• 6 to 8+ years of experience designing and shipping products and features from inception to launch
• Excellent communication and interpersonal skills
• Desire to learn and grow into more responsibilities, such as mentorship, strategy, and elevating the team's overall design thinking and craftsmanship
• Expertise in Figma
• Advanced Prototyping skills

Preferred

• Experience working with B2C products
• Expertise in iOS and Android
• Experience with data-driven design, and Design Thinking processes
• Experience with user testing and running basic usability studies
• Familiarity with Agile software development methodologies